Salesforce Application IT Professional

Siemens; Alpharetta (GA); Hybrid; USD 69,000 - 118,000; Full time

Job summary

Siemens in Alpharetta, GA is seeking a Salesforce Application IT Professional to join our hybrid team delivering CRM solutions across North and South America. You will support global implementations and service delivery of Salesforce pricing and quotation applications, ensuring stable operations and collaboration with IT and business stakeholders.

Ideal candidates bring Salesforce platform experience, strong analysis and communication skills, and the ability to travel up to 30%.

Qualifications

• Bachelor's degree in science, business, engineering, or similar from an accredited university.
• 2–4 years IT experience working with business applications, especially in the configure, price, quote domain.
• Experience with software development, preferably on the Salesforce platform.
• Salesforce system administration.
• Experience as a business analyst or support specialist for IT platforms and solutions.
• Knowledge of SQL and databases.
• Ability to support software systems and resolve application or integration issues.
• Analyze business processes, gather requirements, and design and implement solutions that meet business needs.
• Clear communications with technical and non-technical users.
• Proficiency in written and spoken English.
• Ability to travel up to 30% domestically and internationally.
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship now or in the future.

Responsibilities

• Providing subject matter expertise and end-user support for pricing and quotation applications on the Salesforce platform.
• Collaborating with stakeholders and end users to identify continuous-improvement opportunities and increase solution adoption.
• Troubleshooting application issues and working with development teams to identify and resolve software and integration problems.
• Ensuring adherence to company policies, procedures, and security protocols.
• Managing user accounts, permissions, and access controls.
• Gathering business requirements, performing gap-and-fit analyses, and developing solutions that meet business needs.
• Supporting integrations with Salesforce and non-Salesforce systems.
• Monitoring industry trends and Salesforce releases and recommending relevant features and functionality.
• Assisting with the development and testing of new software features like Agentforce
• Developing and implementing standard methodologies for application-support processes.
• Analyzing pricing and quotation processes, designing and implementing supporting solutions, and providing domain expertise to application end users.
• Supporting implementations across North and South America while helping ensure stable service operations for Salesforce and other customer relationship management solutions.

Skills

Salesforce platform

Salesforce admin

Business analyst

SQL

Databases

Technical support

Communication

English proficiency

Travel willingness

CRM consulting

Salesforce CPQ

Sales Cloud

SAP

Multilingual

Global collaboration

Fullstack dev

Agile methodologies

SDLC

Work authorization United States

Education

Bachelor's degree in science/business/engineering

2-4 years IT experience in CRM/CPQ domain

Job description

Salesforce Application IT Professional

Here at Siemens, we take pride in enabling sustainable
progress through technology. We do this by empowering customers through the
combination of the real and digital worlds —improving how we live, work, and
move today and for the next generation. We know that the only way a business
thrives is if our people are thriving. That’s why we always put our people
first. Our global, diverse team would be happy to support you and challenge you
to grow in new ways. Who knows where our shared journey will take you?

Transform the everyday with us!

In this role you will work a hybrid work model share timeat a home office and working out of our Alpharetta, GA location.

We are looking for a motivated and diligent Salesforce
Application IT Professional. This position will support global implementations
and service delivery of customer relationship management systems focused on
pricing and quotations.

As part of the IT team, you will help ensure the successful
delivery of application services and projects. You will support implementations
across North and South America and help maintain stable service operations for
Salesforce and other customer relationship management solutions.

You’ll make an impact by:

• Providingsubject matter expertise and end-user support for pricing and quotationapplications on the Salesforce platform.
• Collaboratingwith stakeholders and end users to identify continuous-improvementopportunities and increase solution adoption.
• Troubleshootingapplication issues and working with development teams to identify andresolve software and integration problems.
• Ensuringadherence to company policies, procedures, and security protocols.
• Managinguser accounts, permissions, and access controls.
• Gatheringbusiness requirements, performing gap-and-fit analyses, and developingsolutions that meet business needs.
• Supportingintegrations with Salesforce and non-Salesforce systems.
• Monitoringindustry trends and Salesforce releases and recommending relevant featuresand functionality.
• Assistingwith the development and testing of new software features like Agentfoce
• Developingand implementing standard methodologies for application-support processes.
• Analyzingpricing and quotation processes, designing and implementing supportingsolutions, and providing domain expertise to application end users.
• Supportingimplementations across North and South America while helping ensure stableservice operations for Salesforce and other customer relationshipmanagement solutions.

You’ll win us over by having the following qualifications:

Basic Qualifications:

• Bachelor’sdegree in science, business, engineering, or similar from an accrediteduniversity.
• 2–4years of IT experience working with business applications, especially inthe configure, price, quote domain.
• Experiencewith software development, preferably on the Salesforce platform
• Salesforcesystem administration
• Experienceas a business analyst or support specialist for IT platforms andsolutions.
• Knowledgeof SQL and databases.
• Abilityto support software systems and resolve application or integration issues.
• Analyzebusiness processes, gather requirements, and design and implementsolutions that meet business needs.
• Clearcommunications with technical and non-technical users.
• Proficiencyin written and spoken English.
• Abilityto travel up to 30% domestically and internationally.
• Legallyauthorized to work in the United States on a continual and permanent basiswithout company sponsorship now or in the future.

Preferred Qualifications:

• Consultingexperience implementing customer relationship management solutions,preferably on the Salesforce platform.
• SalesforceAdministrator certification.
• ITILcertification.
• Fullstack developer experience with knowledge of the software development lifecycle and Agile tools and methodologies.
• Understandingof Salesforce products, including Sales Cloud, Salesforce CPQ, and relatedtechnologies.
• Exposureto SAP applications.
• Proficiencyin more than one language.
• Experiencecommunicating and collaborating with stakeholders and end users in aglobal environment.

About Siemens:

We are a global technology company focused on industry,
infrastructure, transport, and healthcare. From more resource-efficient
factories, resilient supply chains, and smarter buildings and grids, to
sustainable transportation and advanced healthcare, we create technology with
purpose, adding real value for customers.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce:

We value your unique identity and perspective. We are fully
committed to providing equitable opportunities and building a workplace that
reflects the diversity of society, while ensuring that we attract the best
talent based on qualifications, skills, and experiences. We welcome you to
bring your authentic self and transform the everyday with us.

Protecting the environment, conserving our natural
resources, fostering the health and performance of our people, and safeguarding
their working conditions are core to our social and business commitment at
Siemens. They are an integral part of our Business Conduct Guidelines and our
corporate strategy.

$68.830 $117,994

Full-time