Sales Coordinator

Siemens Mobility; Austin (TX); Hybrid; USD 39,000 - 69,000; Full time

Benefits offered by this job

Hybrid work model

Benefits package

Job summary

Siemens Software is seeking a detail-oriented Sales Support specialist to manage the quote-to-order process, contract records, and customer information. The role requires coordinating with sales teams and customers daily, ensuring policy adherence and timely transactions.

Initially onsite full-time for training, the position will transition to a hybrid work model. The candidate should have strong Microsoft Office skills, experience with CRM/ERP tools, and willingness to travel ~10% domestically.

Qualifications

• Proficient in Microsoft applications and virtual collaboration tools.
• Minimum 3 years in a sales support role.

Responsibilities

• Manage standard order contracts and customer information.
• Oversee quote-to-order process and audit compliance.
• Support sales team and customers daily on quotes, transfers and contract changes.
• Maintain customer records and manage sales agreements.

Skills

Microsoft Applications

CRM systems

ERP tools

Customer communication

Travel readiness

Tools

SAP

SFDC

ERP systems

Job description

Siemens EDA is a global technology leader in Electronic Design Automation software. Our software tools enable companies around the world to develop highly innovative electronic products faster and more cost-effectively. Our customers use our tools to push the boundaries of technology and physics to deliver better products in the increasingly complex world of chip, board, and system design.

Position Overview

This role supports the Opportunity to Order function within the Siemens DI SW Customer Business Operations. This role will apply the Opportunity to Order (O2O) understanding with specific knowledge and skills to complete a wide range of complex and varied tasks. The role will operate under limited supervision with the ability to self-manage workload. They will perform tasks independently in the areas of quote creation, order packet validation, process and tools, global policies, and tracking plus a variety of requests to support the sales process. Work with internal and external customers, therefore, must have strong written and oral communication skills. Typically requires a minimum of 3 years’ experience in an Opportunity to Order role and experience with a variety of different sales tools. Follows established procedures on routine and complex work and requires limited supervision on standard assignments. This position reports directly to the Americas Sales Coordinator Manager.

Responsibilities

Manage standard order contracts, system tools, and customer information while performing key activities such as quote-to-order process, audit compliance, and order escalations to ensure timely and accurate transactions that firmly adhere to outlined policies and process guidelines.

• Engage with sales team and customers daily about quotes, BMAs, transfers, relocation, authorization codes and changes to contracts.
• Records and updates customer records
• Manage sales agreements.
• Proficiently learn and navigate the programs/tools required to be successful in the job. These tools included but are not limited to the company CRM, Quoting and ERP systems.
• Actively participates in project and process improvement initiatives, communicating progress and efficacy of initiative implementation.
• Contributes to the completion of additional administrative tasks depending on the needs of the team and division.

Required Knowledge/Skills, Education, and Experience

• Demonstrates proficiency in Microsoft Applications and virtual collaborative tools and practices.
• Minimum 3 years of experience in a sales support role
• Must be open to approximately 10% domestic travel
• Will be prepared for a business professional attire environment, due to client visits onsite
• This position will initially be onsite 5 days a week for the training phase, then a hybrid work model thereafter.
• Practices judgement and adherence to ethical business practices, corporate policies, and functional processes.
• Will have previous experience in professionally handling difficult situations with clients
• Communicates collaboratively with local and global teams/colleagues and provides thoughtful feedback on ongoing operations and initiatives.
• Holds a professional working proficiency in English and exhibits professional communication etiquette in written and oral exchanges.
• Experience with customer data management, database referencing, contract analysis, and product portfolios.
• Experience following process within a sales support environment.
• Preferably has experience within a multi-national company environment.

Preferred Knowledge/Skills, Education, and Experience

• Experience in SAP, SFDC, or another ERP tool a strong plus.

This position will be subject to U.S. export control requirements under the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR). Employment is contingent on either verifying the U.S. Person status or obtaining any necessary export license.

Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software. A collection of over 377,000 minds building the future one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow!

Siemens Software. Transform the Everyday with Us

#LI-EDA

#LI-HYBRID

You’ll Benefit From
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is 28.02 to 50.48 per hour. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location.

Equal Employment Opportunity Statement
Siemens is a Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.

Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this linkAccommodationfor disability form . If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

California Privacy Notice
California residents have the right to receive additional notices about theirpersonal information. To learn more, clickhere .

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.

Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this linkAccommodationfor disability form . If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

Pay Transparency
Siemens follows Pay Transparency laws.

California Privacy Notice
California residents have the right to receive additional notices about theirpersonal information. To learn more, clickhere .

Criminal History
Qualified applications with arrest or conviction records will be considered foremployment in accordance with applicable local and state laws.