Salesforce Analyst I: Process & Automation

GM Financial; Arlington (TX); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

401K matching

Tuition assistance

GM employee discount

Company holidays

Bonding leave

Job summary

GM Financial, the captive auto finance subsidiary of General Motors, seeks a Salesforce Analyst in Arlington, TX with a hybrid work arrangement. You will partner with business users to identify bottlenecks and opportunities, create BRDs and user stories, and deliver declarative Salesforce configurations to optimize productivity and ROI.

The role emphasizes QA testing, data security practices, and participation in Agile ceremonies as part of a collaborative team.

Qualifications

• Experience creating BRDs and user stories.
• Knowledge of Salesforce security and data privacy.
• Experience with QA testing and test scripts.

Responsibilities

• Build relationships with business users and stakeholders.
• Analyze processes and propose efficiency improvements.
• Create BRDs, user stories, and QA test scripts.
• Develop declarative Salesforce solutions (flows, rules, layouts).

Skills

Salesforce

Business analysis

QA testing

Stakeholder collaboration

Education

Bachelor's Degree in Business Administration

Salesforce Administrator Certification

Tools

Apex Data Loader

Workbench

SFDC Import Wizard

Job description

GM Financial, the captive auto finance subsidiary of General Motors, seeks a Salesforce Analyst in Arlington, TX with a hybrid work arrangement. You will partner with business users to identify bottlenecks and opportunities, create BRDs and user stories, and deliver declarative Salesforce configurations to optimize productivity and ROI.

The role emphasizes QA testing, data security practices, and participation in Agile ceremonies as part of a collaborative team.