Salesforce Analyst

OpenKrill; United States; Presencial; USD 90 000 - 130 000; Tempo integral

Resumo da oferta

Overjet is seeking a proactive GTM Operations Specialist to keep our Revenue Operations underpinnings fast, clean, and scalable. You’ll own Salesforce-driven processes, triage deal desk questions, and drive durable fixes across tools like CPQ and Gong.

Remote role, 9-5 PST availability, with cross-functional collaboration across Sales, Success, Marketing, and Finance. You should have 2+ years in a systems analyst or GTM tech role, hands-on Salesforce experience, and a willingness to experiment

Qualificações

• Bachelor's degree preferred; hands-on experience ok.
• 2+ years in systems analyst, sales operations, or GTM tech in B2B SaaS or high-growth tech.

Responsabilidades

• Maintain GTM stack health: triage deal desk questions and access across Salesforce.
• Identify recurring issues; implement durable fixes and document them.
• Lead GTM systems projects from intake to launch with minimal specs.
• Maintain Salesforce as source of truth; data hygiene and SOPs.

Conhecimentos

Salesforce (Flows)

Data hygiene

Issue triage

Automation tools

AI for GTM

Formação académica

Bachelor's degree

Ferramentas

CPQ

Gong

Chili Piper

Workato

Zapier

n8n

Descrição da oferta de emprego

Lead the Future of Dentistry.

Overjet is the world-leader in dental AI. Already, thousands of dental providers and insurers rely on our platform to deliver the best possible care. Now, we’re looking for talented people to fulfill our mission: improve oral health for all.

Overjet is where builders become leaders. Everyone here loves to make new things: new products, new partnerships, new content, and a new category of AI technology. And as Overjet grows ridiculously fast, so will you.

Simply put, there’s no better place to accelerate your career. Come join us!

The Role

Our Sales, Customer Success, and Marketing teams can only move as fast as the systems underneath them. When Salesforce is wrong, a forecast can't be trusted, a deal sits in approval for days, a Chili Piper meeting never lands on the right rep's calendar, and a Customer Success Manager chases an account that was reassigned a month ago. You'll sit on the Revenue Operations team and be the person who keeps that foundation clean, fast, and trustworthy, working daily with Sales, Customer Success, Marketing, and Finance.

Here’s the hard part. Your queue will never be empty, and the easy path is to close each ticket and move on. We want the opposite: when the same issue shows up twice, you find out why, fix it for good, and write down what happened so it doesn't come back. You'll also own small-to-medium systems projects from first request to launch with no one handing you a spec, and you'll do it on US Pacific hours from your own time zone.

If eliminating a problem sounds more satisfying than fixing it, keep reading.

THIS IS A FULLY REMOTE ROLE BASED OUTSIDE OF THE US IN PAKISTAN, EGYPT, OR THE PHILIPPINES. CANDIDATES MUST BE ABLE TO WORK 9 AM- 5 PM PST, M-F.

What you'll Own

• The day-to-day health of our GTM stack, which means triaging deal desk questions, opportunity routing, approvals, and access requests across Salesforce and the tools around it, and getting reps unstuck while the deal is still live.
• Root cause for recurring issues, which means spotting ticket patterns, tracing them to the source, and shipping a durable fix (a Flow, a validation rule, an automation, or an AI-assisted workflow) instead of answering the same question again next week.
• GTM systems projects from intake to launch, which means gathering requirements, designing the solution, building it, testing it, documenting it, and driving adoption until the team is actually using it.
• Salesforce as our source of truth, which means running data hygiene, maintaining the data dictionary, leading cleanup projects and imports, and putting SOPs and system controls in place so bad data stops at the door.
• User provisioning and access across GTM systems, which means new hires are productive on day one and permissions stay tight as the team grows.
• The documentation that keeps RevOps from living in one person's head, which means SOPs, process maps, release notes, and onboarding content that people actually use.

What Makes the Right Candidate Keep Reading

You need to be a builder, not just a user: you've personally built the Flows, validation rules, reports, and permission sets in a live Salesforce org and debugged what broke when a connected tool stopped syncing. We need someone who treats a recurring problem as a personal insult, and who is curious enough to go try an automation or AI tool on a manual process before anyone asks. Startup experience helps, because you'll often be the one deciding how something should work, not waiting for a ticket with perfect requirements. If you want a clearly scoped queue handed to you each morning, or you'd rather administer a system than improve it, this probably isn't the right seat.

• Education: Bachelor's degree preferred, not required. Equivalent hands-on experience is welcome.
• Skills: Hands-on Salesforce (Flows, validation rules, reports, dashboards, permissions, data imports); troubleshooting integrations and sync issues across tools like CPQ, Gong, Chili Piper, and sales engagement platforms; exposure to Workato, Zapier, or n8n, or a genuine interest in applying AI to GTM operations, is a strong plus.
• Experience: 2+ years in a systems analyst, sales operations, or GTM technology role, preferably in B2B SaaS or a high-growth tech environment.

Overjet's Values

• Excellence: Aim Higher
• Velocity: Quickly Deliver Results
• Ownership: Go the Extra Mile
• Win-win: Care Deeply

Company Recognition

• Included on Best Places to Work by BuiltIn lists in 2026 https://www.linkedin.com/posts/overjet_were-incredibly-proud-to-share-that-overjet-activity-7414346196640718848-cFGG?rcm=ACoAAChRVxsB6jrIO04hl4zDCmIVA0qDSepyiRA&utm_medium=member_desktop&utm_source=share: #3 overall in the US, #1 in NYC, #1 in San Francisco, and #2 in Boston
• #4 on FastCompanys's Most Innovative Companies list in Healthcare for 2026 https://www.fastcompany.com/91497221/healthcare-most-innovative-companies-2026
• Named one of the TIME Best Inventions of 2024 https://www.overjet.com/blog/overjet-named-to-time-best-inventions-of-2024
• Recognized inNewsweek’sMost Loved Workplaces in America 2024 https://www.newsweek.com/top-20-most-loved-workplaces-america-2024-1960025
• Won the Dental Health category at theDigital Health Awards 2024 https://www.digitalhealthhub.org/awards/2024/2024-winnersand2024 Best Places to Work by Built In https://www.overjet.com/blog/overjet-is-one-of-built-in-s-best-startups-to-work-for-in-2024
• Recognized as one of theTop Startups of 2023 by LinkedIn https://www.overjet.com/blog/overjet-named-to-linkedin-s-2023-top-startups-list-in-united-states
• Included on the definitive2022 Forbes AI 50 https://www.prnewswire.com/news-releases/overjet-named-to-forbes-ai-50-list-of-most-promising-ai-companies-shaping-the-future-301544947.html

EEOC

Overjet is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. Even if you don't meet 100% of the qualifications for this job, we strongly encourage you to apply!