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About the Gig:
What does an Alliances Manager Do?
The Alliances Manager drives purposeful growth within the Salesforce ecosystem at Sercante. They are a bridge between Sercante and Salesforce, uncovering new partnership opportunities and credentializing Sercante as a leading Salesforce partner to Salesforce partner sales and sales leadership.
The Alliances Manager reports to the VP of Growth and Alliances.
A Day-in-the-Life:
- Cultivate, maintain and grow alliance relationships and navigator partner status in North America and Europe, including building relationships with senior Salesforce partner sales stakeholders.
- Partner with Salesforce Partner Account Managers and Partner Sales Managers to identify growth opportunities and target accounts ripe for expansion.
- Align with the Growth team on annual and quarterly GTM strategies to communicate relevant offerings to the Salesforce channel.
- Create a pipeline of leads from Salesforce to Sercante sales channels, supporting pipeline growth initiatives.
- Support Quarterly Business Reviews with Delivery and Client Partnerships teams to uncover new lead ACV opportunities and log new leads in the Partner Portal.
- Monitor Partner Portal to ensure Sercante is tagged to relevant opportunities and the sales team is aware of potential opportunities.
- Promote Sercante offerings and accelerators to key Salesforce audiences to expand brand awareness.
- Collaborate with Marketing, Growth, and Sales teams at Salesforce events.
- Create and present annual and quarterly plans to leadership within Sercante.
A Successful Alliances Manager will:
- Maintain an ongoing pulse on Sercante Navigator status and ACV pipeline.
- Communicate customer successes to Salesforce partner leadership.
- Bring vision and execution to global alliances growth.
- Manage Salesforce partnership metrics and data.
- Build strong relationships with Salesforce partner sales to showcase Sercante at events and sponsorships.
- Promote Sercante success stories within the Salesforce channel.
- Meet lead and pipeline generation targets annually and quarterly.
- Align with Sercante’s core values.
- Communicate effectively across all organizational levels.
- Travel up to 25%, mainly for conferences, events, and visiting major clients.
Core Values:
At Sercante, we value passion, self-motivation, and collaboration. We seek curious, detail-oriented team members committed to continuous learning, excelling in remote environments, and proactive problem-solving.
Key Qualities:
- Lifelong learner passionate about details.
- Ownership-driven with a 'get it done' attitude and commitment to excellence.
- Skilled at simplifying complex challenges.
- Highly organized, efficient, and deadline-oriented.
- Team-oriented, empowering others to succeed.
- Resourceful and growth-minded, exploring solutions through research.
- Curious, adaptable, and open to new challenges.
- Embraces remote work aligned with core values, low ego, no drama.
- Thoughtful communicator with humor, respect, and clarity.
- Skilled at navigating ambiguity and developing expertise in Salesforce and marketing strategies.
- Continuously enhances Salesforce-related skills.
Seniority level
Employment type
Job function
- Business Development and Sales
Industries
- Business Consulting and Services