Salesforce AI Delivery Manager

NeuraFlash, LLC; Waco (TX); On-site; USD 100,000 - 180,000; Full time

Job summary

NeuraFlash, LLC, a Salesforce-focused AI solutions partner, seeks an experienced Salesforce Project Manager to lead mid-market and enterprise client engagements. You will manage requirements analysis, design, and cloud-based Salesforce implementations, collaborating with VP/Director stakeholders and cross-functional teams.

The role emphasizes agile delivery, stakeholder communication, and successful project outcomes across CRM and AI initiatives.

Qualifications

• 5+ years project management experience with packaged software or custom development
• Experience in professional services/consulting environment
• Experience applying Agile approaches to project management
• Experience with Salesforce.com as PM or Scrum lead
• Experience with estimation, sizing, and SOW/Change Order contracting
• Facilitating requirements sessions and grooming user stories for clients
• Salesforce or AI delivery experience overseeing blueprint and implementation projects
• Certified Salesforce Admin with Sales/Service Cloud certifications

Responsibilities

• Monitor and manage project financials, scope, and schedule to keep projects on track
• Drive implementations of high-quality AI and digital service solutions
• Serve as primary day-to-day contact for clients and project operations
• Lead regular status meetings with project team, sponsors, and stakeholders
• Lead Outcomes sessions at kickoff and track progress against success metrics
• Capture and groom business requirements with the Solutions Architect and SA
• Create and own user stories and acceptance criteria, presenting to clients
• Support client presentations during requirements, design, pilot and UAT phases
• Coordinate end-user training logistics and materials
• Plan and manage CRM and AI software projects for clients
• Coordinate with Architects to align requirements with design specifications
• Act as Agile Scrum Master guiding SDLC for delivery

Skills

Project management

Agile methodologies

Salesforce delivery

Client stakeholder management

SOW/Contracting

Requirements facilitation

SDLC knowledge

Education

Bachelor's degree

Tools

Salesforce Platform

Job description

NeuraFlash, LLC, a Salesforce-focused AI solutions partner, seeks an experienced Salesforce Project Manager to lead mid-market and enterprise client engagements. You will manage requirements analysis, design, and cloud-based Salesforce implementations, collaborating with VP/Director stakeholders and cross-functional teams.

The role emphasizes agile delivery, stakeholder communication, and successful project outcomes across CRM and AI initiatives.