Salesforce Adminstrator

Topgolf; Dallas (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Free Play & Half-price food

Health insurance

Dental plan

Vision plan

401(k) match

Mental well‑being platform

Job summary

Topgolf is seeking a Salesforce Administrator to manage, support, and grow our Salesforce platform. You will partner with Sales, Marketing, Customer Success, and Operations to translate business needs into scalable CRM solutions and enable teams.

You will own user setup, security, data management, and declarative automation while supporting on‑site operations and on‑call rotations. This role requires Salesforce Admin certification and a proactive, collaborative mindset.

Qualifications

• 3+ years of hands-on Salesforce administration experience.
• Salesforce Certification required; additional certifications preferred.

Responsibilities

• Manage all aspects of the Salesforce platform including user setup, profiles, roles, permissions, and security settings.
• Design, build, and maintain custom objects, fields, flows, validation rules, page layouts, and approval processes.
• Develop and maintain reports, dashboards, and analytics to support data‑driven decision‑making.
• Manage data quality initiatives including deduplication, data imports/exports, and integrity audits.
• Evaluate, implement, configure, and manage AppExchange solutions and third‑party integrations.
• Partner with developers and architects on complex customizations and integrations beyond declarative capabilities.
• Provide training, documentation, and ongoing support to end users and administrators.
• Stay current on Salesforce releases and proactively identify opportunities to leverage new features.
• Support production issues during business hours; participate in a rotational on‑call schedule for after‑hours escalations.

Skills

Salesforce administration

User enablement

stakeholder communication

Data quality

Analytics & reporting

Education

Salesforce Certified Administrator

Advanced Administrator / Platform App Builder

Tools

Sales Cloud

CPQ/Revenue Cloud

Flow Builder

Data Loader

Job description

About the Role

We are looking for a Salesforce Administrator to help manage, support, and grow our Salesforce platform. You will work closely with our Salesforce Team and partner with Sales, Marketing, Customer Success, and Operations teams to help translate business needs into scalable CRM solutions. This is a hands‑on role supporting overall platform administration and team enablement.

Key Responsibilities

• Manage all aspects of the Salesforce platform including user setup, profiles, roles, permissions, and security settings.
• Design, build, and maintain custom objects, fields, flows, validation rules, page layouts, and approval processes.
• Support requirements gathering sessions with business stakeholders, partnering with senior team members to translate needs into scalable solutions.
• Develop and maintain reports, dashboards, and analytics to support data‑driven decision‑making across the organization.
• Manage data quality initiatives including deduplication, data imports/exports, and integrity audits.
• Evaluate, implement, configure, and manage AppExchange solutions and third‑party integrations.
• Partner with developers and architects on complex customizations and integrations beyond declarative capabilities.
• Provide training, documentation, and ongoing support to end users and administrators.
• Stay current on Salesforce releases and proactively identify opportunities to leverage new features.
• Support production issues during business hours; participate in a rotational on‑call schedule alongside senior team members for after‑hours escalations.
• Be willing to work in office 4 days a week.
• Perform other duties as assigned.

Qualifications

• 3+ years of hands‑on Salesforce administration experience.
• Salesforce Certified Administrator required; Advanced Administrator, Platform App Builder, or additional certifications strongly preferred.
• Working knowledge of Sales Cloud; CPQ/Revenue Cloud experience a plus
• Experience with Marketing Cloud, Experience Cloud and Service Cloud a plus.
• Proficiency with Flow Builder, and declarative automation tools.
• Strong understanding of data modeling, security models, and CRM best practices.
• Experience with data management tools such as Data Loader.
• Ability to communicate technical concepts clearly to non‑technical stakeholders.
• Proven ability to manage multiple priorities in a fast‑paced environment.

Nice to Have

• Experience with Salesforce integrations (e.g., MuleSoft, OAuth‑based authentication).
• Familiarity with SOQL or basic Apex for troubleshooting and requirements definition.
• Experience supporting a sales team of 500+ users.

BENEFITS

Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well‑being platform – and that’s just for starters for those who qualify. View team member benefits here.

ADA

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.