Salesforce Administrator/Technical Support

US Tech Solutions; Houston (TX); Remote; USD 100,000; Full time

Job summary

An innovative organization in the information technology sector is seeking a skilled professional to manage system features within Salesforce and Oracle. This role offers a competitive salary and opportunities for career advancement, providing a collaborative environment that supports remote work flexibility. You will be responsible for user management, training, and ensuring user adoption of Salesforce tools, making a significant impact on the organization. If you have a strong background in Salesforce administration and a passion for technology, this is an exciting opportunity to grow your career.

Benefits

Health Insurance

Retirement Plans

Remote Work Flexibility

Career Advancement Opportunities

Qualifications

• 5+ years in technical support or systems engineering.
• Extensive experience in Salesforce administration and maintenance.

Responsibilities

• Manage implementation of system features within Salesforce and Oracle.
• Create user accounts and maintain sales databases.

Skills

Salesforce Administration

Technical Support

Systems Engineering

User Management

Education

Bachelor's degree in Computer Science

Bachelor's degree in Engineering

Tools

Salesforce

Oracle

Job description

Employer Industry: Information Technology

Why consider this job opportunity:
- Competitive salary up to $100,000
- Opportunities for career advancement and growth within the organization
- Comprehensive benefits package including health insurance and retirement plans
- Remote work flexibility available
- Exciting projects involving system feature launches within Salesforce and Oracle
- Collaborative and supportive work environment

What to Expect (Job Responsibilities):
- Manage the implementation of system features within Salesforce and Oracle
- Create user accounts, maintain sales databases, and provide training on Salesforce products
- Oversee user and license management, including new user setup and permissions
- Resolve user support tickets and gather requirements from users and stakeholders
- Monitor user adoption of Salesforce tools in the organization

What is Required (Qualifications):
- 5+ years of experience in technical support, professional services, or systems engineering
- Extensive experience in Salesforce administration and maintenance
- Experience in performing Salesforce upgrades and integration
- In-depth knowledge of Salesforce products and functionalities
- Bachelor's degree in Computer Science, Engineering, or related field

How to Stand Out (Preferred Qualifications):
- Knowledge of Oracle Tools
- Experience in one or more business areas such as CRM or Call Center Platforms

#InformationTechnology #SalesforceAdministration #RemoteWork #CareerGrowth #CompetitivePay

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