Salesforce Administrator/Developer at Gravity IT Resourcing Charles Town, WV

Gravity IT Resourcing; Charles Town (WV); Sur place; USD 90 000 - 140 000; Plein temps

Résumé du poste

Gravity IT Resourcing is seeking a Salesforce Administrator/Developer for a full-time remote role operating on EST hours. The candidate will manage design, development, customization, and end-user support across Service Cloud and Marketing Cloud, with emphasis on Apex, flows, and APIs.

A strong data modeling background and teamwork across IT functions are essential. The ideal candidate will have 6+ years in IT, 4+ years in Salesforce, and SFDC Admin/Developer certifications, plus experience with

Qualifications

• Bachelor’s degree preferred.
• 6+ years in Information Technology with minimum 4 years in Salesforce implementations and support.
• Hands-on proficiency with Service Cloud, Marketing Cloud, and Salesforce platform development.
• Proficient with Apex, Process Builder, Visualforce, SOQL, Flow, Triggers, and platform events.
• Experience with Salesforce APIs (SOAP/REST) and data integration.
• Ability to design complex data models, sharing rules, and security configurations.
• Experience with data loading tools and integration patterns.

Responsabilités

• Understand the company and affiliates’ application environment and dependencies.
• Lead solution design, development, customization, and end-user support of Salesforce across clouds.
• Develop enhancements: custom objects, workflows, validation rules, approvals, flows, and email alerts.
• Integrate applications with Salesforce via connectors or APIs.
• Collaborate with IT Support and Business Analysts to gather requirements and propose Salesforce solutions.
• Ensure changes are documented, reviewed, tested, and deployed.
• Provide guidance on architecture, data integrity, and operational reliability.
• Mentor teams on best practices and solution delivery.

Connaissances

Salesforce

Apex

Process Builder

Visualforce

SOQL

Flow

APEX data loader

Formation

Bachelor’s degree preferred

Outils

Salesforce Data Loader

Description du poste

Salesforce Administrator/Developer job at Gravity IT Resourcing. Charles Town, WV.

Title: Salesforce Admin/Developer

Type: Full-Time

Location: Remote (EST hours preferred)

Responsibilities

• Obtains understanding of the company and its affiliates’ application environment including the applications and interdependencies of those applications.
• Responsible for the overall solution design, development, customization, and end‑user support of the Salesforce platform including Service Cloud, Marketing Cloud, and other installed packages.
• Responsible for developing new enhancements including creation of custom objects, workflows, validation rules, approval processes, flows, flow triggers and email alerts.
• Responsible for integration of applications with Salesforce, either directly using connectors or indirectly through APIs.
• Collaborate with IT Support in the diagnosis and resolution of issues impacting employee productivity and business throughput.
• Collaborate with IT Business Analysts and Stakeholders to gather and analyze requirements and propose solutions that leverage Salesforce functionality.
• Translate approved solutions into actionable deliverables, ensuring high levels of quality, accuracy, process consistency, and performance.
• Collaborate with Business Operations, Information Technology and other business stakeholders to drive high levels of data integrity and operational reliability.
• Provide guidance and/or mentoring on solution requirements, technical design, integration architecture, and solution recommendations.
• Ensure that all necessary changes are documented, reviewed, tested, and approved before being deployed.
• Strong problem solving, critical thinking, troubleshooting, and analytical skills to set up and interpret logic, data tables, and rule relationships.
• Extensive understanding of the Salesforce data structures and data modeling; how and when to create custom objects, junction objects, and other model items.
• Perform a complex problem troubleshooting, root cause, and break/fix.
• Occasionally provide after‑hours deployment and support.
• Performs other duties as assigned.

Requirements and Education

• Bachelor’s degree preferred.

• Overall 6+ years in Information Technology; minimum of 4 years of experience implementing and supporting technically complex solutions in Salesforce.
• Strong hands‑on proficiency with design and development in Service and Marketing Cloud, Apex, Process Builders, Visualforce, Lighting, SOQL, Profiles/Roles and Sharing Rules, Flow, Workflow rules, Triggers, Change Data Capture, Object Relationship, and/or Platform Events.
• Proficient in working with Community Portal, Process Builders, Flows, Omni Channels, Apex Scheduling and Batch Processes.
• Solution Design and Development senior role experience is a must.
• SFDC Administrator and Developer certifications required.
• Demonstrated listening, analytical, organizational, and time management skills.
• Demonstrated ability to work independently or lead teams/projects and cross‑functionally, including in high‑pressure situations.
• Experience with the Salesforce APEX data loader and other data loading tools.
• Experience with Salesforce APIs – SOAP and REST, including consumption, request packaging, parsing, managing static values, and UIUX elements for working with data in returned API response payloads.
• Strong ability to work collaboratively within a team to solve problems.
• Methodical, organized and detail oriented.
• Excellent verbal and written communication skills.