Salesforce Administrator: Data & Reports Automation

MTS Systems Corporation; Eden Prairie (MN); On-site; USD 75,000 - 125,000; Full time

Benefits offered by this job

Affordable medical, dental, and vision

HSA/FSA with company match

Income protection benefits

401(k) plan

Paid time off

Parental leave

Matching gift and volunteer program

Job summary

MTS is seeking a Salesforce Administrator to provide end user support and administer the Salesforce environment, including break/fix, user access, and reports & dashboards. You will develop automated data extraction and reporting solutions, document processes, and train end users to be self-sufficient.

In this role you will manage projects, coordinate with vendors and internal teams, perform data cleanup and backups, and contribute to improvements across Salesforce workflows in UAT/DEV

Qualifications

• Bachelor’s degree or equivalent.
• 3-5 years relevant CRM experience.
• Salesforce Certified Platform Administrator Certification.
• Implemented Basic third-party AppExchange Apps (GeoPointe, Gearset, Internet Creations, Outlook).
• Ability for expected travel averaging 5-10%, domestic and international.

Responsibilities

• Act as the primary Salesforce administrator for end-user support.
• Responsible for understanding the data structure and data content within Salesforce for extraction, analysis, and compilation of this information into reports or dashboards as requested by management including training of end users to be self-sufficient in these areas.
• Responsible for Salesforce system documentation, knowledge articles and procedures.
• Responsible for identifying needed improvements to Salesforce processes or functionality and working with Salesforce team to implement ongoing improvements which may involve interfacing external vendors, consultants, and system integrators.
• Responsible for developing, testing and launching new modified functionality in UAT and DEV environments.
• Actively manage assigned projects to ensure implementation of project plans and define the scope and metrics for new projects.
• Manage the workflow and communication among team members and report on project status serving as the primary contact person.
• Manage data clean-up audits and procedures and handles mass updates of data as requested, including account, contact and opportunity ownership changes as sales assignments change.
• Maintain platform health and minimize technical debt by regularly auditing, consolidating, and optimizing custom fields, automations, and configurations, alongside executing routine system data backup.
• Other duties as assigned.

Skills

Salesforce CRM

End-user support

Data extraction & reporting

Documentation

Project coordination

Education

Bachelor’s degree or equivalent

Salesforce Certified Platform Administrator Certification

Tools

GeoPointe

Gearset

Internet Creations

Outlook

Job description

MTS is seeking a Salesforce Administrator to provide end user support and administer the Salesforce environment, including break/fix, user access, and reports & dashboards. You will develop automated data extraction and reporting solutions, document processes, and train end users to be self-sufficient.

In this role you will manage projects, coordinate with vendors and internal teams, perform data cleanup and backups, and contribute to improvements across Salesforce workflows in UAT/DEV