Salesforce Administrator - CRM, Integrations & Production Support

GreenState Credit Union Careers; North Liberty (IA); On-site; USD 104,000 - 121,000; Full time

Benefits offered by this job

Progressive benefits package

Job summary

GreenState Credit Union is seeking an experienced Salesforce Administrator in Iowa to support implementation, administration, and integrations of Salesforce CRM. You will advise management on best practices and help set strategy to maximize system value and availability.

The role requires strong communication skills, SDLC familiarity, and comfort working across business units. Expect after‑hours work for upgrades and production support.

Qualifications

• Salesforce certifications preferred (Advanced Administrator, Architect, Platform App Builder).
• College degree or equivalent work experience required.
• 5+ years supporting business applications in financial institutions.
• Experience with core banking data processing, imaging, CRM, account opening, and loan origination.
• Strong communication skills and cross‑functional collaboration.

Responsibilities

• Maintain and upgrade Salesforce; manage system integrations and production support.
• Advise management on Salesforce/CRM best practices and strategy.
• Coordinate vendor relationships and deployment planning.
• Act as liaison between business units and IT during the product lifecycle.
• Document procedures, change management, and release plans.

Skills

Salesforce certifications

Communication skills

SDLC familiarity

Agile development

API experience

Problem solving

Education

College degree or equivalent

Tools

Jira / Atlassian tools

Job description

GreenState Credit Union is seeking an experienced Salesforce Administrator in Iowa to support implementation, administration, and integrations of Salesforce CRM. You will advise management on best practices and help set strategy to maximize system value and availability.

The role requires strong communication skills, SDLC familiarity, and comfort working across business units. Expect after‑hours work for upgrades and production support.