Salesforce Administrator- Business Operations

FUJIFILM Holdings America Corporation; Santa Ana (CA); Remote; USD 76,000 - 101,000; Full time

Job summary

FUJIFILM Irvine Scientific is hiring a Salesforce.com Administrator to manage user accounts, ensure data integrity, and enhance user experience within their Salesforce platform. The role involves significant interaction with internal stakeholders, requiring strong Salesforce expertise and project management skills, as well as strong communication capabilities. This position is pivotal in supporting business functions across the organization.

Benefits

Medical, Dental, Vision

Life Insurance

401k

Paid Time Off

Qualifications

• Minimum 5 years Salesforce Administration experience.
• Current Salesforce administrator and Salesforce advanced administrator certifications required.
• Fluency in English for corporate communication.

Responsibilities

• Manage Salesforce user accounts and data maintenance.
• Generate and maintain reports and dashboards.
• Provide training and support for users.

Skills

Salesforce Administration

Data Analysis

Project Management

Interpersonal Skills

Analytical Capabilities

Education

Bachelor's Degree

Tools

Sales Cloud

Service Cloud

Job description

Position Overview

We are hiring a Life Science Business Unit (LSBU) - Salesforce.com (SFDC) Administrator. The LSBU - SFDC Administrator will work closely with the CRM Manager and internal stakeholders to ensure that the Salesforce platform is capable of the essential functions for the business and enhancing the user experience within the organization.

Company Overview

At FUJIFILM Irvine Scientific, we turn curiosity into breakthroughs that advance the field of life sciences. By offering a comprehensive portfolio of products and services in cell culture media, discovery research reagents, recombinant growth factors and proteins, fine chemicals, and critical assay materials, we partner with the brightest minds in biotech and pharma to tackle the world’s biggest health challenges.

Imagine being part of a team that enables life-changing discoveries like new vaccines, therapies, and advancements in regenerative medicine. Our culture fosters curiosity, collaboration, and innovation, and we pride ourselves on delivering unparalleled quality and service to our partners. If you’re ready to make an impact, your future belongs with us at FUJIFILM Irvine Scientific.

Our headquarters in Santa Ana, California, is surrounded by world-class schools, lush parks, and scenic beaches like Laguna and Huntington, making it an ideal place to live, work, and explore. With additional campuses across the US, Europe, China, and Japan, we offer opportunities to make a difference worldwide.

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers

Job Description

Responsibilities

• Manage Salesforce user accounts, profiles, and permissions
• Perform routine maintenance, data uploads, and database clean-up
• Generate and maintain views, reports and dashboards for business users
• Integrates funnel data into sales data to improve forecasting and raw material planning
• Conduct requirement gathering for new and changes to existing business processes
• Propose, maintain and test new flows, validation rules and approval processes
• Implement, monitor and maintain Groups, Chatter, Communities and Partner Portals
• Maintain configuration and customization of standard and custom objects
• Create and maintain marketing campaigns and integrations with Marketo
• Maintain and monitor leads activities
• Maintain territory, auto response, team and queue assignments
• Create and manage Pricebooks
• Support day-to-day Salesforce issues, troubleshooting, and end-user support
• Provide ongoing user training and create training guides
• Support business users and monitor SFDC usage for proper system utilization
• Conduct regular communication, specifically monthly calls, to announce new features and provide updates
• Propose new features and system improvements as needed
• Conduct ad-hoc analyses and participate in other projects as needed

Required Skills/Education

• Bachelor's degree from four-year college or university; or 2-3 years relevant business experience and/or training; or equivalent combination of education and business experience.
• Minimum 5 years Salesforce Administration experience
• Current Salesforce administrator and Salesforce advanced administrator certifications
• Proficient in Sales Cloud, Service Cloud with “Lightning experience”
• Demonstrated proficiency with Salesforce objects, fields, page layouts, flows, validation rules, permissions, roles, profiles, reports, dashboards, and logical formulas
• Experience with data analysis and report creation
• Strong project management skills
• Strong interpersonal and communication skills
• Solid analytical capabilities – data driven decision making with strong results orientation
• Must be very fluent in the English language to interact with corporate offices and IS employees.

Salary and Benefits:

• For California, the base hourly range for this position is $76,915 - $100,255. Compensation for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience, location, etc.).
• Medical, Dental, Vision
• Life Insurance
• 401k
• Paid Time Off

*#LI-remote

EEO Information

Fujifilm is committedto providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ([e-mail]).