Salesforce Administrator (Analyst III).

State of Colorado; Denver (CO); Hybrid; USD 39,000 - 57,000; Full time

Benefits offered by this job

Retirement benefits (PERA)

Medical and dental plans

Health Savings Account

Paid life insurance

Disability coverage

11 holidays + vacation

RTD EcoPass

Job summary

The State of Colorado, Department of Labor and Employment, seeks a Salesforce Administrator to join a highly collaborative agile team. You will maintain user access, build reports/dashboards, and help implement new Salesforce features across mission-critical apps.

Hybrid work options are available with in-person requirements: at least one monthly team meeting, and residency within Colorado. Strong Salesforce expertise and experience with Tableau are preferred.

Qualifications

• Six (6) years of relevant experience including technical aptitude, design of reports/dashboards, auditing database records, and Agile project participation; prior Salesforce experience.
• A combination of related education and/or relevant experience equal to six (6) years.

Responsibilities

• Maintain user accounts, permissions, and data governance in Salesforce.
• Import data from source systems via Data Loader or API.
• Build reports and dashboards from Salesforce or Tableau sources.
• Customize pages, layouts, and picklist values to meet user needs.
• Create flows, triggers, permission sets, and sharing rules.
• Coordinate technical documentation and training materials for staff; participate in testing.

Skills

Salesforce administration

Report building

Dashboard creation

Data analysis

User management

Workflow automation

Tools

Salesforce

Tableau

Data Loader

Job description

Department Information

THIS POSITION IS OPEN TO CURRENT RESIDENTS OF COLORADO ONLY

THIS ANNOUNCEMENT HAS BEEN EXTENDED UNTIL 5:00 PM ON THURSDAY, AUGUST 27, 2026

This position will have hybrid workplace options available but will still be required to report to the listed address at the discretion of the supervisor and based on business need including at least one required team meeting per month.

The Department of Labor and Employment keeps Colorado strong and competitive. We connect workers with great jobs and assist those who have been injured on the job. We help people who are unemployed through no fault of their own by providing temporary wage replacement and we ensure fair labor practices. We provide an up-to-date and accurate picture of the economy that helps in decision making. And we protect the workplace – and Colorado communities – with a variety of consumer protection and safety programs.

This is a values-driven organization, committed to accountability, agility, collaboration, and respect. We believe in outstanding customer service, an inclusive culture, continued process improvement and in our role as a trusted and strategic partner. Recognizing that knowledgeable employees drive our success, we are seeking dedicated individuals who exhibit our shared values and our passion for quality and excellence in all we do.

Benefits

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans
• Medical and dental health plans
• Employer supplemented Health Savings Account
• Paid life insurance
• Short- and long-term disability coverage
• 11 paid holidays per year plus vacation and sick leave
• BenefitHub state employee discount program
• MotivateMe employee wellness program
• Excellent work-life programs, such as flexible schedules, training and more
• Access to participate in employer-supported employee affinity spaces
• RTD EcoPass Commuter Program
• Some positions may qualify for the Public Service Loan Forgiveness Program. For more information go to https://dhr.colorado.gov/dhr-resources/student-loan-forgiveness-programs

Our agency website: Colorado Department of Labor and Employment

CDLE has implemented a pilot program on March 1st, 2022 which will award Disability Hiring Preference Points similar to the Veterans’ Preference Points program. During your application process you will be asked if you would like to be considered for either of these programs for additional points in the hiring process. To learn more about Disability Hiring Preference and what will be required to participate, please visit our website: https://sites.google.com/state.co.us/disability-hiring-preference/home

Description Of Job

HOURLY

$28.59 - $41.24

BIWEEKLY

$2,286.92 - $3,299.22

MONTHLY

$4,955.00 - $7,148.31

Team supporting both the existing Salesforce applications as part of day-to-day maintenance and operations as well as configuring new solutions. This position is a part of a highly collaborative agile team that assists with prioritizing and completion of work, which includes, but is not limited to: system maintenance, support, reporting and configuration, and training and documentation. For mission-critical business situations, this position is expected to be ready and available for stand‑by or on‑call duty that may occur outside of regular business hours. This position is also expected to act independently in analysis, evaluation, and applying judgment and action to address issues concerning application functionality or user interfaces. The Salesforce Administrator’s technical support work will focus on the following tangible work products:

• Completing user maintenance, including adding new users, amending existing accounts, checking system permissions on user profiles, and determining and creating data rules.
• Managing data coming into the Salesforce application from source systems via Data Loader or API
• Building reports and dashboards that expose the wealth of information from data in Salesforce or other data sources. The reports and dashboards can originate from Salesforce.org or Tableau through the dedicated connectors.
• Customize and develop pages and view the users' needs (adding picklist values, amending page layouts, creating assignment rules, and much more)
• Build flows and triggers to support the process flow.
• Creating permission sets and sharing rules.
• Coordinate and produce technical documentation for the Salesforce team as well as training materials such as handouts, release notes, and user-update notifications for technical and non-technical users. Participate in training activities for staff.
• Test new code and direct system and user testing
• Analyze complex issues and use knowledge gained in formal and informal training or research to resolve Salesforce issues, configure the system, and make code changes to meet user and business needs while working within department guidelines.
• Assisting with the deployment of new objects and changes to the system, participating in test cases, and package development
• Suggesting ways for the features and capabilities of the Salesforce platform to improve manual or automated processes.

Residency Requirement

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Six (6) years of relevant experience in an occupation related to the work assigned to this position to include: T echnical aptitude & logic (database / programming concepts), customer service/troubleshooting user‑reported issues, designing reports and/or dashboards based on organized data; auditing database records; authoring step‑by‑step user guides; or participating in software testing and Agile project teams; previous salesforce experience.

OR

A combination of related education and/or relevant experience in an occupation related to the work assigned equal to six (6) years

Preferred Qualifications

• Salesforce Administrator Certification
• Experience with Tableau reporting.
• Experience performing similar duties as a State of Colorado classified employee.

Conditions Of Employment

• Must be a Colorado resident at time of application.
• You must pass a thorough background check prior to employment which will include the E‑Verify process

Appeal Rights

As an applicant who has been removed from consideration during the selection or comparative analysis process, you may file an appeal with the State Personnel Board and/or request a review by the State Personnel Director. A standard appeal form is available on the State Personnel Board website, https://spb.colorado.gov/forms-and-filing . If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within ten (10) days of your receipt of this notice: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: [phone]. Phone: [phone]. Email address: [e-mail]. The ten-day deadline and these appeal procedures also apply to all charges of discrimination. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at spb.colorado.gov .

Supplemental Information

For questions regarding this recruitment, please contact: [e-mail]

Minimum Qualification Screening

A Human Resources Analyst will only review the work experience/job duties sections of the online job application to determine whether you meet the minimum qualifications for the position for which you are applying. Cover letters and resumes WILL NOT be accepted in lieu of the official State of Colorado online application. Part‑time work experience will be prorated. Applicants must meet the minimum qualifications to continue in the selection process for this position. Work experience and qualifications must be specifically documented on your online application. Do not use \