Salesforce Administrator

Brightwheel; United States; Remote; USD 110,000 - 160,000; Full time

Job summary

Brightwheel is seeking a Senior Salesforce Administrator to own and scale our Flow-driven configurations, security controls, and go-to-market integrations. You will draft, test, document, and release changes with discipline, ensuring AI-enabled automation benefits hundreds of users.

You will work with Chili Piper, LeanData, Intercom, Gong and other tools, while partnering with SysOps, admins, developers, and our Solution Architect to keep the platform healthy and scalable.

Qualifications

• 4+ years administering Salesforce with production Flows.
• Strong knowledge of Salesforce security: permissions, profiles, roles, sharing.
• Experience releasing changes via sandboxes with tests and docs.
• Familiarity with deployment tools like Gearset is a plus.
• Daily use of AI in work with examples of value delivered.
• Experience with GTM lead routing or automation is a plus.
• Experience with integrations (Chili Piper, LeanData, Intercom, Gong).
• Salesforce Administrator certification is required; Advanced Admin preferred.
• Nice to have: Salesforce Sales Engagement cadences, SOQL, Salesforce CLI; Apex familiarity.

Responsibilities

• Build and maintain Flows and Salesforce configuration for GTM teams (automation, fields, record types, validation rules, permissions, reports).
• Translate business requests into scoped, tested changes and release from sandbox to production.
• Keep core integrations running smoothly and troubleshoot when needed.
• Diagnose production issues to root cause and fix for long term stability.
• Improve data quality, retire unused automation and fields, document builds.
• Use AI daily to build, test and document faster; assist SysOps in finding more automation.
• Collaborate with admins, developers and Solution Architect in a close SysOps team.

Skills

Flow automation

Security & access

Sandbox deployments

AI in daily work

Documentation & testing

Integrations mgmt

Salesforce Admin certification

Education

Salesforce Administrator Certification

Advanced Administrator

Tools

Gearset

Salesforce CLI

SOQL

Apex

Job description

Our Mission and Opportunity

Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. the company is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time Cloud 100 company, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.

Our Team

Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally.

Who You Are

You're a Senior Salesforce admin who ships fast and ships clean. You're deeply fluent in Flow and Salesforce configuration, and you treat speed and rigor as one skill: you build quickly because you test, document and release with discipline, so changes stick and scale. You've made AI part of your daily craft: drafting and troubleshooting automation, untangling messy configuration, writing the documentation nobody has time for, and you know when its output needs a human check. You take ownership of your work from first request to post-release, and your changes enable hundreds of users to move faster.

What You'll Do

• Build and maintain the Flows and Salesforce configuration our go-to-market teams run on, including automation, fields, record types, validation rules, permissions and reports.
• Turn requests from the business into scoped and tested changes, and release them safely from sandbox to production.
• Keep our core integrations running smoothly, including Chili Piper, LeanData, Intercom and Gong, and troubleshoot them when they don't.
• Diagnose production issues to the root cause and fix them for good, not just for today.
• Keep the platform healthy by improving data quality, retiring unused automation and fields, and documenting what you build.
• Use AI in your daily work to build, test and document faster, and help the SysOps team find more ways to do the same.
• Work as part of a close SysOps team alongside the other admins, developers and our Solution Architect.

What You've Done

• 4+ years administering Salesforce, with deep hands-on experience building and maintaining production Flows.
• A solid grasp of Salesforce security and access: permission sets, profiles, roles and sharing.
• Experience releasing changes through sandboxes with testing and documentation.
• Familiarity with a deployment tool like Gearset is a plus.
• A track record of daily AI use in your work (e.g., Claude, ChatGPT), with concrete examples of what it changed and the value it delivered for the teams you support.
• Experience improving data quality, speed or process in a go-to-market system, ideally with lead routing, assignment or similar automation.
• Experience working with integrations such as Chili Piper, LeanData, Intercom, Gong or comparable tools.
• Salesforce Administrator certification required. Advanced Administrator preferred.
• Nice to have: Experience with Salesforce Sales Engagement cadences, SOQL and Salesforce CLI, and familiarity with Apex.

the company is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Protecting Our Applicants: Please be aware of recruiting scams impersonating the company. All legitimate communications come from @mybrightwheel.com addresses, and we never ask for payment or sensitive personal data as part of our hiring process. If you suspect fraudulent contact, reach out to [e-mail]. Thank you for helping us keep our applicant community safe.