Salesforce Administrator

Parking Management Company; Nashville (TN); Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Remote work

Job summary

Parking Management Company (PMC) is seeking a Salesforce Platform Administrator for a remote role. You will manage users, security, automation, and data quality to support sales and operations across national accounts.

Responsibilities include building flows, dashboards, and reports; training users; and coordinating deployments with IT and vendors. This role emphasizes data integrity, process optimization, and adoption of Salesforce features.

Qualifications

• Experience administering Salesforce Platform and maintaining data quality.
• Ability to create reports and dashboards and train end users.
• Proactive in documenting processes and supporting system adoption.

Responsibilities

• Platform Administration: manage users, licenses, roles, and access controls.
• Automation and Process Improvement: build Salesforce Flows and automation.
• Data Management and Reporting: ensure data quality and create reports/dashboards.
• User Support and Training: assist users and provide training materials.
• System Maintenance: review releases, test changes, and coordinate deployments.
• Remote work: perform duties from home or a remote office.

Skills

Salesforce Admin

User Support

Data Quality

Reports & Dashboards

Training & Documentation

Tools

Salesforce

Job description

Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues. With a commitment to excellence and a guest-first mindset, PMC serves as an extension of the hospitality experience—delivering seamless, high-touch service to partners and guests alike. Learn more: ParkingMgt.com

Key Responsibilities

Essential Duties and Responsibilities

Platform Administration

• Manage user accounts, licenses, roles, permission sets, and access controls.
• Configure objects, fields, page layouts, record types, and validation rules.
• Maintain a secure, organized platform that supports business requirements.
• Evaluate system changes and coordinate testing before deployment.

Automation and Process Improvement

• Build and maintain Salesforce Flows, approval processes, and notifications.
• Gather requirements and recommend solutions that reduce manual work.
• Troubleshoot system issues, automation errors, and user requests.
• Coordinate with developers, consultants, and vendors on complex enhancements and integrations.

Data Management and Reporting

• Maintain data quality through validation, duplicate management, and routine audits.
• Manage data imports, exports, and updates using appropriate controls.
• Create reports and dashboards that track sales activity, pipeline performance, and other business priorities.
• Support data backup and recovery procedures and document data management practices.

User Support and Training

• Serve as a primary contact for Salesforce questions and support.
• Train new and existing users on system features and established processes.
• Create user guides, training materials, and configuration documentation.
• Promote consistent system use and identify opportunities to improve adoption.

System Maintenance

• Review Salesforce releases and assess their impact on existing configurations.
• Test changes in a sandbox environment and coordinate deployments.
• Monitor integrations and work with technical teams to resolve issues.
• Maintain documentation of system changes, dependencies, and support procedures.

Physical Demands And Work Environment

This is a remote position performed in a home or remote office setting. The role requires prolonged periods of sitting, frequent use of a computer, keyboard, and mouse, and consistent visual and auditory engagement with digital communication tools. Employees must be able to communicate effectively via written and verbal channels and manage multiple systems simultaneously. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of this role.