Sales & Use Compliance Manager

BDO USA

Orlando (FL)

On-site

USD 80,000 - 168,000

Full time

4 days ago

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Job summary

BDO USA is seeking a Sales and Use Tax Compliance Manager to ensure client satisfaction through review and quality control of deliverables. The role requires deep SALT knowledge, mentorship, and leadership of process-improvement initiatives using Vertex and related tools.

The position emphasizes supervising tax professionals, managing engagements, and contributing to onboarding and client setups. A CPA or related certification is preferred, with extensive Excel and tax software experience.

Qualifications

Bachelor's degree required.
Five+ years in sales and use tax compliance preferred.
Experience supervising tax professionals on engagements.

Responsibilities

Review and quality control of deliverables to ensure client satisfaction.
Lead and manage projects: process improvements and automation initiatives.
Onboard and support new engagements and client setup.
Review returns, reconciliations and confirmations; train and mentor peers.

Skills

Sales & Use Tax

Compliance

Team leadership

Project management

Process improvement

Payroll/financial analysis

Excel (Advanced)

Vertex Indirect Tax Returns

Alteryx/Power Query

Client onboarding

Contract administration

Education

Bachelor's Degree

Tools

Vertex Indirect Tax Returns

Excel

Alteryx/Power Query

Job description

JOB DESCRIPTION

The Sales and Use Tax Compliance Manager is responsible for ensuring Client satisfaction for their engagements through review and quality control of deliverables. The Manager has a deep and thorough understanding of sales and use tax compliance reporting and filing nuances, is an integral part of onboarding and client setup, takes part in reviewing returns, reconciliations and confirmations as well as training, mentoring and supporting peers and colleagues within the team. This position requires a detail-oriented, highly motivated team player who willingly participates and leads projects around process improvements, automation and other initiatives. In addition, the Manager has prior experience with contracts, financial analysis, marketing and sales. Our compliance solution utilizes Vertex Indirect Tax Returns software and a customized web-portal.

Job Summary

Job Duties

Maintains Client satisfaction
Assists with and supports all sales tax compliance operations
Processes tax returns, filings and completing reconciliations
Reviews prepared returns and filing confirmations
Leads and manages projects such as process improvements, firm initiatives and amended returns
Proactively develops and maintains relationships with both team members and clients
Reviews and approves invoices as well as analyzes financial metrics
Acts as the primary lead and point of contact to new engagements and onboarding efforts
Maintains contracts and participates in sales opportunities

Supervisory Responsibilities

Supervises the day-to-day workload of SALT Senior Associates and Associates on assigned engagements and reviews work products
Ensures SALT Senior Associates, Associates, and Interns receive proper training and support with all relevant tax software and procedures
Evaluates the performance of SALT Senior Associates and Associates and assists in the development of goals and objectives to enhance professional development
Delivers performance feedback and completes performance evaluations for SALT Senior Associates, Associates and Interns
Mentors associates and seniors and provides training as necessary

Education

Bachelor's Degree, required

Experience

Five (5) or more years of experience in sales and use tax compliance, required
Experience supervising tax professionals on a project or engagement basis, required
Experience preparing and/or reviewing sales and use tax returns, required

License(s)/Certification(s)

CPA or CMI certification, preferred

Software

Extensive knowledge of Microsoft Excel and other Microsoft Office applications, required
Knowledge of Vertex Indirect Tax Returns or other sales tax compliance solutions, required
Familiarity with Database software, Alteryx or Power Query, required

Language(s)

Other Knowledge, Skills & Abilities

Ability to manage time and priorities effectively, completing tasks in a timely manner
Proven track record of accurately reviewing and completing high volumes of work in a deadline-driven environment, while managing multiple projects simultaneously
Strong problem-solving skills and ability to overcome challenges
Excellent verbal and written communication skills
Solid organizational skills with a keen attention to detail and the ability to meet project deadlines
Ability to multi-task successfully, working independently or as part of a team
Experience managing and leading teams of tax professionals, including delegating assignments as needed
Capacity to build and maintain strong relationships with internal colleagues and external clients
Ability to foster a collaborative team environment and contribute to the professional development of team members
Executive presence with the ability to serve as the primary contact on assigned engagements
Strong interpersonal skills with the ability to interact effectively with professionals at all levels
Advanced knowledge of tax standards and their application to ensure efficient and effective delivery of tax services
Detail-oriented and results-driven
Demonstrates sound judgment and effective problem-solving abilities
Ability to work independently and lead projects and engagement teams
Skilled in analyzing and developing more efficient processes and procedures

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.

National Range: $79,800 - $168,000

Maryland Range: $79,800 - $168,000

NYC/Long Island/Westchester Range: $79,800 - $168,000

About Us

At BDO, how we show up matters. We build strong relationships by supporting one another, our clients, and our communities with care, curiosity, and a commitment to helping one another grow and succeed. Here, you’ll find meaningful work, leaders invested in your success, and opportunities to build a career around what matters most you.

Our purpose is to be the people our clients count on to grow with confidence and achieve what matters most. Our values guide how we bring that purpose to life each day. Together, they shape how we work with one another, serve our clients, and create meaningful impact.

BDO provides assurance, tax, and advisory services to clients across the U.S. and around the world. No matter your role, you’ll be part of a team helping clients navigate complexity and move forward with clarity.

We are proud to be an ESOP company, offering participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well…

Learn more about our benefits: BDO Total Rewards encompass more than traditional benefits.

Benefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability/vets

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

BDO USA, P.A. is an EO employer M/F/Veteran/Disability

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