Sales Training Specialist

SCAN Group; Long Beach (CA); Hybrid; USD 52,000 - 76,000; Full time

Job summary

SCAN Group seeks a Training Specialist to enhance the performance of the Sales team through effective curriculum development and training facilitation. The ideal candidate will have a substantial background in healthcare and demonstrated experience in creating impactful training programs. Join us in making a difference for older adults by supporting our mission in senior healthcare and enjoy a role that offers growth opportunities and a hybrid work environment. Additional perks include robust wellness programs and generous paid time off.

Benefits

Annual employee bonus program

Robust wellness program

Generous paid time off

Eleven paid holidays per year

401(k) Retirement Savings Plan with employer match

Tuition reimbursement

Qualifications

• 5+ years healthcare industry experience.
• 2+ years designing and delivering training curriculum.
• Spanish speaking preferred.

Responsibilities

• Implement training standards for internal/external Sales representatives.
• Provide training and evaluations in various formats.
• Design and develop training materials.

Skills

Communication

Problem Solving

Technical Expertise

Education

High School Diploma or equivalent experience

Bachelor's Degree preferred

Tools

MS Office

PowerPoint

Excel

Job description

Description

About SCAN

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation's leading not-for-profit Medicare Advantage plans, serving more than 300,000 members in California, Arizona, Nevada, Texas and New Mexico. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 45 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn, Facebook, and Twitter.

The Job

Provide training support to the Sales Department in the development and delivery of curriculum via face-to face trainings, workshops and webinar (live or recorded) sessions. Participate in the identification of knowledge gaps for performance improvement, to ensure compliance and sales agents meet and exceed sales goals.

You Will

• Assist in implementing training standards and requirements for internal/external Sales representatives.


• Provide facilitation and training to Sales staff through multiple mediums, such as classroom face-to-face, web based courses and performing in-the-field evaluations.


• Assist in the design and development of training curriculum to ensure compliance and increase sales performance.


• Produce training materials, booklets, binders and job aides/tools for all training classes, meetings and sales department events.


• Uses SCAN specific Learning Management System to schedule classes, track test scores and review completion status of individual sales agents and for management reporting purposes.


• Provides recommendations for performance monitoring and process improvement training enhancements based on feedback and/or experience in the field.


• Maintains professional and technical knowledge by attending educational workshops.


• Contributes to team effort by accomplishing related results as needed.


• We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.


• All other duties as assigned.

Your Qualifications

• High School Diploma or relevant experience, Bachelor Degree preferred


• 5+ years Healthcare industry experience


• 2+ years design and development of training curriculum experience


• 2+ years presenting, facilitating, and delivering training experience


• Technical expertise


• Problem solving


• Strong communication skills


• Ability to work independently


• Proficient in MS Office, PowerPoint, and Excel


• Familiar with digital press (copy machine) for the fulfillment of training material


• Spanish speaking preferred, not required

If member facing add this:

Tuberculosis Screening Policy

To ensure the health and safety of our members, if you are selected for this position, your job offer with SCAN will be contingent on providing proof of Tuberculosis screening upon hire or providing proof of a negative screening within the last year. If you have a disability/medical reason or sincerely held religious belief that prevents you to provide information required in this policy, SCAN will initiate and engage in the interactive process to evaluate what, if any, reasonable accommodations may be available.

What's in it for you?

• Base salary range: $52,800 to $75,570


• Work Mode: Mostly Remote


• An annual employee bonus program


• Robust Wellness Program


• Generous paid-time-off (PTO)


• Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday


• Excellent 401(k) Retirement Saving Plan with employer match and contribution


• Robust employee recognition program


• Tuition reimbursement


• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.