Sales Training Manager, Oncology

Natera; Austin (TX); Remote; USD 111,000 - 139,000; Full time

Job summary

Natera is seeking a Sales Training Manager, Oncology, to create and deliver clinical and sales training content for multiple Oncology products and teams. The role develops strong relationships with sales leadership to identify real-time training gaps and address them in new hire training classes, POA meetings, product or indication launch meetings, and global sales meetings.

You will work cross-functionally with medical, marketing and product teams to identify training needs and collaborate in

Qualifications

• Master’s degree in medical or biological sciences preferred.
• Minimum 5 years in Laboratory Diagnostics industry.
• Previous field experience in sales or customer-facing role is preferred.
• Prior LMS experience preferred.

Responsibilities

• Coordinate onboarding for oncology new hires with Sales Leaders, HR and Area Trainers.
• Develop and deliver engaging new-hire training content and ongoing sales training across Oncology.
• Plan and execute annual global and unit sales meetings and plan-of-action training content.
• Assist in developing live clinical product and sales-skills training content (in person, Zoom, hybrid).
• Collaborate with product, marketing, medical, and other teams to align messaging for sales success.
• Maintain proficiency with Natera's sales processes and analytics tools.

Skills

LMS experience

Training delivery

Cross-functional collaboration

Education

Master’s degree in medical/biological sciences

Tools

Microsoft Office

Google Suite

Google Meet

Showpad

Adobe Photoshop

Job description

The Sales Training Manager, Oncology creates and delivers clinical and sales training content for multiple products and teams in the Oncology business unit. The incumbent develops excellent working relationships with sales leadership and sales professionals to understand real time training gaps and needs to address in sales training meetings such as New Hire Training classes, POA meetings, product or indication launch meetings and Global Sales Meeting. Incumbent works cross functionally with medical, marketing and product teams to identify training needs and collaborate in the creation and execution of training programs.

PRIMARY RESPONSIBILITIES

• Coordinate with sales leaders, HR and Area Sales Trainers to lead an exceptional onboarding experience for new hires in the Oncology business unit.
• Develop and execute highly engaging new-hire sales training content, sales training programs, and continuing education on all Oncology products for a business unit of nearly 500.
• Partner with marketing, product, user experience, operations and medical teams to plan, organize and execute annual “global sales meeting”, “business unit sales meeting” and “plan of action meeting” training content.
• Assist in developing the content for live clinical product training and sales skills training (in person, via Zoom and hybrid).
• Establish positive working relationships and collaborate with product, marketing, sales, medical departments and others to align on messaging for sales success.
• Understand competitive market space and train sales to succeed in highly competitive markets.
• Fully proficient on Natera sales process.
• Working knowledge of sales and analytics platforms and applications.
• Design Google Slides, PowerPoint slides, articulate courses, and voice record LMS content and recordings.
• Spend time in the field with sales professionals to help them develop, provide feedback, and better understand the needs of sales regarding training.
• Other duties as assigned.

QUALIFICATIONS

• Master’s Degree or in medical or biological sciences preferred.
• Minimum of 5 years related experience in the Laboratory Diagnostics Industry (diagnostic
• Previous field experience in sales or customer-facing role is preferred.
• Prior experience performing work in a Learning Management System (LMS) preferred.

KNOWLEDGE, SKILLS, AND ABILITIES

• Technical understanding of Natera’s products and services.
• Advanced understanding of sales processes.
• Effective attention to detail, even when the task is time sensitive.
• Ability to problem-solve and resolve challenges in a timely, professional manner.
• Organized and able to manage multiple deadlines and priorities in a fast-paced
• Ability to work both independently, with a team, and collaborate cross-functionally to
• Effective written and oral communication skills.
• Dynamic presenter and educator with a keen understanding of adult learning principles.
• Ability to adapt to change in an evolving environment.
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Suite of
• Products.
• Proficient with or the ability to quickly adapt to programs like Google Meets, Showpad,
• etc.
• Knowledge of Microsoft Excel and photo editing tools like Adobe Photoshop, Microsoft
• Paint, and Windows Snipping Tool.

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Duties are typically performed in an office setting.
• This position requires the ability to use a computer keyboard, communicate over the telephone
• and read printed material.
• Duties may require working outside normal working hours (evenings and weekends) at times.

30-40% Travel Required

The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Remote USA

$110,800 - $138,500 USD

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents.

Please be advised that Natera will reach out to candidates with a @ natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Natera’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.