Sales Training Manager, CL&D

sumitomopharma; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Sumitomo Pharma America, Inc. is seeking a Sales Training Manager to design, develop, and deliver high-impact programs for the Commercial field. You will partner with Marketing, Market Access, and Sales Leadership to align training with brand priorities and corporate goals.

The role leads New Hire Training, Phase 1 and Phase 2 onboarding, and ongoing capability development, including POA and NSM content. A strong focus on adult-learning principles and measurable outcomes is required.

Qualifications

• Bachelor's degree required with min 4 years in biotech/pharma.
• Experience in field sales and training roles.
• Ability to onboard and develop sales capability.

Responsibilities

• Design and deliver onboarding curricula including product and market access.
• Lead New Hire Training and certify readiness.
• Develop content for POA and National Sales Meetings.
• Incorporate adult learning principles to drive outcomes.
• Collaborate with Marketing, Market Access and Sales Leaders.

Skills

Training strategy

Instructional design

Facilitation

Cross-functional partnership

Project management

Executive communication

PowerPoint

Excel

Word

ROI measurement

Education

Bachelor's degree

Tools

PowerPoint

Excel

Word

Job description

Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website https://www.us.sumitomo-pharma.com or follow us on LinkedIn.

Job Overview

This position reports to the Director, Commercial Learning & Development and is part of the Commercial Excellence department. The Sales Training Manager (STM) is responsible for the design, development, and delivery of high-impact training programs that build capability, confidence, and performance across the Commercial field sales organization. This role partners closely with cross-functional stakeholders - including Sales Leadership, Marketing, Market Access, Commercial Excellence and Compliance - to ensure training strategies align to brand objectives and corporate priorities.

Essential Functions Required for Job

• Training Strategy & Execution
  • Design and deliver comprehensive training curricula for new hire onboarding (Phase 1 and Phase 2), including product knowledge, disease state education, selling skills, business acumen, and market access
  • Lead end-to-end facilitation of New Hire Training (NHT), ensuring readiness, certification, and alignment to field expectations
  • Develop and deliver training content for POA and National Sales Meetings, and other learning initiatives
  • Incorporate adult learning principles, experiential learning, and capability-based frameworks to drive measurable outcomes
• Cross-Functional Partnership
  • Collaborate with Marketing, Market Access, Sales Leadership, and PRC partners to ensure accuracy, alignment, and approval of training materials
  • Partner with Field Trainers and First Line Sales Leaders to reinforce training in the field and support ongoing capability development
  • Contribute to strategic learning initiatives tied to product launches, brand priorities, and commercial excellence programs
• Program & Project Management
  • Manage training projects from concept through execution, ensuring timelines, quality standards, and stakeholder alignment are met
  • Support continuous improvement by gathering feedback from learners, managers, and business partners and incorporating insights into future programming
  • Participate in CL&D special projects and innovation initiatives to enhance training effectiveness and scalability

Knowledge, Skills and Abilities

• Product, Disease State & Customer Fluency
• Learning Strategy, Instructional Design & Facilitation Excellence
• Strategic Thinking & Cross-Functional Partnership
• Business Acumen & Market Access Understanding
• Project & Program Management
• Executive Communication & Influence
• Strong facilitation and presentation skills across live and virtual environments
• Solid understanding of adult learning principles and instructional design methodologies (e.g., ADDIE, 6Ds)
• Proven ability to manage multiple projects in a fast-paced, matrixed environment
• Experience working cross-functionally and influencing without authority
• Proficiency in PowerPoint, Excel, and Word
• Familiarity with ROI measurement and training impact evaluation is a plus

Education & Experience Requirements

• Bachelor's degree required, with a minimum of 4 years of relevant experience in biotech or pharmaceutical industry
• Minimum of 3 years of field sales experience
• Minimum of 1 year in a field trainer, sales training, or equivalent role
• Demonstrated experience supporting onboarding and sales capability development

Travel Requirements

Primarily remote role with periodic on-site meetings in office. Must be able to travel domestically and internationally as needed.

• New Hire Training (NHT): Minimum of 4 in-person sessions annually
• Commercial Excellence Meetings: Approximately 2 meetings per year
• National Sales Meetings (NSM): Participation as required (1 per year)
• Additional ad hoc travel may be required based on business needs
• 3-4 CL&D department meetings
• Supporting POA meetings and Developmental meetings (i.e. LTEN) as needed

Mental/Physical Requirements

Fast-paced environment handling multiple demands is involved. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and