Sales Trainer, The Smokies

Travel-Leisure-Co; Sevierville (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health and welfare benefits

401k with employer match

Paid time off

Volunteer day program

Wellness program

Job summary

Travel + Leisure Co. seeks a driven training leader to oversee sales and training across East Tennessee. You will deliver new hire curricula, conduct 12-week follow-ups, and ensure compliance with essential courses in classroom or virtual settings.

You will partner with site leadership, monitor progress, and coach teams to improve metrics such as VPG and close rates, while coordinating with regional training leadership.

Qualifications

• Strong interpersonal, written and verbal communication skills.
• Proven track record in sales, training, or leadership roles.
• Must obtain a real estate or timeshare license where you reside, if applicable.

Responsibilities

• Deliver new hire training curriculum in classroom onsite and/or via virtual sessions using approved scripting.
• Lead 12-week follow-up trainings with weekly module delivery.
• Facilitate tests and ensure compliance with required training courses.
• Maintain monthly training calendar and track progress with regional leadership.
• Coach and support new hires; monitor performance and budgeted targets.

Skills

Communication skills

Leadership

Time management

Willingness to relocate

Education

Real estate or timeshare license

Tools

Microsoft Office

iPad operation

Job description

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

The right candidate

• Must be willing to relocate East Tennessee
• Have a strong desire to be an integral part of the site leadership team
• Must have the ability to communicate and partner with the Site VP, Regional Director of Training, Regional Director of Recruiting, Site Recruiters, Business Operations and other site trainers
• Possess the ability to identify opportunities relating to, not limited to, the training department, sales lines (in house and front line), specialist presenters, sales processes and a desired follow-through to affect and implement positive change
• The right candidate will have a proven track record. This can include any, but is not limited to, front line or in house sales, sales manager, site trainer, Sr. Manager, DOS or VP experience
• Support the Specialist Presenter team for training and compliance
• Have a strong working knowledge of Club Wyndham, WorldMark by Wyndham, Club Wyndham, and Margaritaville Vacations Club. This position will oversee training to include: New hire training curriculum is delivered to new hires in a classroom setting onsite and/or virtual using approved scripting via iPad presentation “Road to Success” 12-week follow-up trainings and tests are being facilitated to new hires in a consistent classroom setting. This will be facilitated one module per week over12 weeks Sales Compliance online courses are completed in new hire classes, prior to graduating staff to sales floor Wyndham Rewards and Clarity Pay, as well as other required training courses are completed during the new hire class
• Underperforming sales reps from the bottom 3rd quartile of the sales line observed and coached at the beginning of every month. This is to be done in tandem with your Regional Director of Training for approval
• Partner with sales Managers to improve VPG and close %
• Attend all required scheduled meetings and report progress to Regional Director of Training
• Ensure continued topical trainings and are being facilitated regularly and documented on monthly training calendar
• Follow your training classes to the sales floor, partner with sales manager to coach and support new hires. 50% T.O. behind all new hires within 90 days or less is the expectation New hires are to be at 100% of budgeted VPG at 90 days
• Ensure sites are up-to-date on all recently approved scripting and collateral
• Observe specialist presenters as well as sales staff
• Support new technology rollouts and sales initiatives through becoming a SME (Subject Matter Expert). Train the site leaders and representatives accordingly to ensure new technology is understood, adopted and utilized.

Required Minimum Qualifications

• A minimum of 1 year successful Wyndham sales experience. Front line and In-House are a plus
• A minimum of 1 year sales management experience preferred
• Proven track record with the ability to T.O. Specialist Presenter experience preferred
• Must obtain a real estate license or timeshare license in the state where you reside, if applicable
• Strong interpersonal, written and verbal communication skills
• Proficient in Microsoft Office platforms and iPad operation
• Ability to interface with all levels of employees in a professional manner
• Effective time management and organizational skills necessary
• Work schedule flexibility Some travel may be required

How You’ll Be Rewarded

• We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law.
• Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
• Medical Dental Vision Flexible spending accounts Life and accident coverage Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.

If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], including the title and location of the position for which you are applying.

Travel + Leisure Co. is the world’s leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year. We believe that all vacation moments start with our associates, and we’re proud of our global teams that turn vacation inspiration into exceptional travel experiences.