Sales Trainer/Merchandiser, Starting $18.00/hr.

Boar's Head; Raleigh (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Sales Trainer/Merchandiser to enhance customer experiences in retail delis. This role involves engaging with customers during peak hours, providing in-depth product knowledge, and hosting sampling events to promote brand loyalty. The ideal candidate will have a passion for customer service, a strong sales background, and the ability to adapt to changing needs in a fast-paced environment. Join a team dedicated to delivering exceptional service and quality products, making a real impact at the deli counter and beyond. If you thrive in dynamic settings and enjoy building relationships, this opportunity is perfect for you.

Qualifications

• 3 years of experience in retail sales or customer service roles.
• Ability to work in a refrigerated environment and lift up to 40 lbs.

Responsibilities

• Enhance customer experience by assessing deli service needs.
• Engage with customers and promote brand loyalty through product knowledge.
• Provide training and maintain appealing product displays.

Skills

Customer Service

Sales Techniques

Product Knowledge

Food Safety Practices

Communication Skills

Education

High School Diploma or Equivalent

Tools

Computer Skills

Slicer Operation

Job description

Hiring Company:

Delicatessen Services Co., LLC

Overview: The Sales Trainer/Merchandiser is responsible for enhancing the customer experience by providing in-store support to national accounts during peak periods. The role will assess changing deli conditions throughout the day and tailor support to address store needs in real-time. The Premium Advantage Specialist will be in-store during peak customer traffic periods including weekends.

Job Description:

Essential Functions

• Positively impact the customer experience at the retail store level by accurately assessing the deli service needs throughout the day and adjusting focus to meet changing needs.
• Actively engage with the deli customers through timely and sincere acknowledgment, proactive companion selling, and product knowledge.
• Develop Brand loyalty and grow Brand usage by providing recipe ideas to deli customers.
• Build rapport with deli customers to create and maintain loyal fans of Boar’s Head Brand products.
• Host a variety of in-store sampling and product pairing events focusing on product presentation.
• Build awareness of Boar’s Head Brand premium delicatessen products by engaging consumers through product sampling.
• Actively promote Boar’s Head Brand products by educating consumers on flavor, nutritional information, quality, and complementary products.
• Possess a positive, energetic, and serving attitude.
• Provide behind-the-counter training to deli employees with a focus on exceptional customer service, product knowledge, product pairings, slicing techniques, etc.
• Create a selling culture within the deli, mentoring deli associates to become passionate about providing exceptional customer service.
• Set service case ensuring the full product line is displayed in an appetizing manner.
• Maintain retail product presentations; ensure displays are fully stocked, clean, visually pleasing, and each item is priced.
• Update merchandising and marketing materials as required.
• Complete additional activities or special projects as assigned.

Minimum Requirements

Physical Requirements

• Ability to stand for a minimum of 4 hours.
• Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl.
• Ability to lift or carry objects weighing up to 40 lbs.; push or pull objects up to 300 lbs.
• Ability to work in a refrigerated/freezer environment.

Job Requirements

• High school diploma or equivalent.
• 3 years of experience in retail sales, customer service, or similar roles.
• Basic computer skills.
• Experience with food preparation is helpful but not required.
• Keep work area neat and clean; exhibit good food safety and sanitation practices at all times.
• Willingness to learn and operate a slicer.
• Must have own transportation and be willing to travel to different retail locations within assigned area.
• Ability to transport and set up a folding table, utensils, platters, etc.
• Must have an internet-enabled cell phone.

Location: Apex, NC, Cary, NC, Clayton, NC, Durham, NC, Garner, NC, Holly Springs, NC, Raleigh, NC, Rolesville, NC, Wake Forest, NC

Time Type: Full time

Department: Triad Deli Provisions