Sales Trainer/Merchandiser, Starting $18.00/hr.

Boar's Head; North Carolina; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Sales Trainer/Merchandiser to elevate the customer experience in retail environments. This dynamic role involves engaging with customers, providing training to deli staff, and promoting premium delicatessen products through in-store events. The ideal candidate will possess a strong background in retail sales and customer service, with a passion for food and a commitment to excellence. Join a team that values creativity and customer satisfaction, where your contributions will make a significant impact on brand loyalty and customer engagement.

Qualifications

• 3+ years in retail sales or customer service roles required.
• Basic computer skills and willingness to learn food preparation.

Responsibilities

• Enhance customer experience by assessing deli needs in real-time.
• Provide training to deli employees on exceptional service and product knowledge.
• Host in-store sampling events to promote brand loyalty.

Skills

Customer Service

Retail Sales

Food Safety Practices

Product Knowledge

Mentoring

Education

High School Diploma or equivalent

Tools

Internet-enabled cell phone

Slicer

Job description

Hiring Company:

Delicatessen Services Co., LLC

Overview: The Sales Trainer/Merchandiser is responsible for enhancing the customer experience by providing in-store support to national accounts during peak periods. The role will assess changing deli conditions throughout the day and tailor support to address store needs in real-time. The Premium Advantage Specialist will be in-store during peak customer traffic periods including weekends.

Job Description:

Essential Functions

• Positively impact the customer experience at the retail store level by accurately assessing the deli service needs throughout the day and adjusting focus to meet changing needs.
• Actively engage with the deli customers through timely and sincere acknowledgment, proactive companion selling, and product.
• Develop Brand loyalty and grow Brand usage by providing recipe ideas to deli customers.
• Build rapport with deli customers to create and maintain loyal fans of Boar’s Head Brand products.
• Host a variety of in-store sampling and product pairing events focusing on product presentation.
• Build awareness of Boar’s Head Brand premium delicatessen products by engaging consumers through product sampling.
• Actively promote Boar’s Head Brand products by educating consumers on flavor, nutritional information, quality and complementary products.
• Possess a positive, energetic, and serving attitude.
• Provide behind-the-counter training to deli employees with a focus on exceptional customer service, product knowledge, product pairings, slicing techniques, etc.
• Create a selling culture within the deli, mentor deli associates to become passionate about providing exceptional customer service.
• Set service case ensuring the full product line is displayed in an appetizing manner.
• Maintain retail product presentations; ensure displays are fully stocked, clean, and visually pleasing and each item is priced.
• Update merchandising and marketing materials as required.
• Complete additional activities or special projects as assigned.

Minimum Requirements

Physical Requirements

• Ability to stand for a minimum of 4 hours.
• Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl.
• Ability to lift or carry objects weighing up to 40 lbs.; push or pull objects up to 300 lbs.
• Ability to work in a refrigerated/freezer environment.

Job Requirements

• High school diploma or equivalent.
• 3 years of experience in retail sales, customer service, or similar roles.
• Basic computer skills.
• Experience with food preparation is helpful but not required.
• Keep work area neat and clean; exhibit good food safety and sanitation practices at all times.
• Willingness to learn and operate a slicer.
• Must have own transportation and be willing to travel to different retail locations within assigned area.
• Ability to transport and set up a folding table, utensils, platters, etc.
• Must have an internet-enabled cell phone.

Location: Apex, NC, Cary, NC, Clayton, NC, Durham, NC, Garner, NC, Holly Springs, NC, Raleigh, NC, Rolesville, NC, Wake Forest, NC

Time Type: Full time

Department: Triad Deli Provisions