Sales Trainer

Avalara, Inc.; United States; Remote; USD 65,000 - 90,000; Full time

Job summary

Avalara is seeking a seasoned Sr. Learning Program Designer to design, develop, and implement comprehensive learning programs for our New Business Sales teams.

You will lead the overarching structure and strategy for major programs, guiding instructional designers to create individual courses, with an outcome-based approach aligned to measurable learning outcomes and business goals. In this role you’ll own program strategy, collaborate with SMEs and stakeholders, oversee timelines and resources,

Job description

Sales Trainer

Durham, North Carolina, United States

What You'll Do

About Avalara

Avalara is a born-in-the-cloud company with an innovative AI-powered global compliance platform built to be part of every transaction in the world. We are building the first global compliance platform in human history, pursuing a massive worldwide opportunity. We are a meritocracy that rewards and advances our strongest performers while valuing diversity in all its forms.

About the Role

Avalara is looking for a seasoned Sr. Learning Program Designer to support our New Business Sales teams. This role oversees the design, development, and implementation of comprehensive learning programs that align with organizational objectives. This role focuses on creating the overarching structure and strategy for larger programs, providing a cohesive framework for instructional designers to develop individual courses. Leveraging an outcome-based approach, the Sr. Learning Program Designer ensures all program components are aligned with measurable learning outcomes and business goals.

What Your Responsibilities Will Be

• Program Design and Strategy
  • Develop and manage the structure of large-scale training programs (NEO and beyond) ensuring alignment with organizational strategies and desired outcomes.
  • Define program-level objectives and outcomes, ensuring clear alignment with business needs.
• Collaboration with Instructional Designers
  • Partner with instructional designers to provide program frameworks and guidance for course development.
  • Ensure all courses within a program align with the overarching learning outcomes and program goals.
  • Collaborate on the sequencing of courses and content to create logical, learner-friendly pathways.
• Program Management and Oversight
  • Act as the program owner, coordinating development timelines, deliverables, and resources across the team.
  • Ensure consistency, quality, and alignment across all program components.
  • Provide feedback and support to instructional designers to ensure adherence to program vision and standards.
• Outcome-Based Approach and Evaluation
  • Apply backwards design principles to align program structure with measurable outcomes.
  • Develop evaluation strategies to assess program effectiveness and impact, leveraging data and feedback to make improvements.
  • Ensure programs deliver measurable results that support both learner success and organizational goals.
• Stakeholder Engagement
  • Collaborate with business leaders, subject matter experts (SMEs), and other stakeholders to ensure programs meet strategic and operational needs.
  • Communicate program vision, objectives, and progress to stakeholders and leadership.
• Continuous Improvement
  • Monitor industry trends and best practices to incorporate innovative approaches into program development.
  • Regularly review and refine program structures to ensure relevance and effectiveness.
  • AI Integration into Workflow
    • Identifies ways to integrate AI into improving development of program, automation of learner movement through program, and other areas identified where AI would have meaningful impact.
    • Uses Glean, chatGPT, builds Bots or Agents to further refine and create efficiency and precision in role responsibilities.

  What You’ll Need To Be Successful

  Qualifications

  • Education
    • Bachelor’s degree in Curriculum Development, Instructional Design, Education, Business or a related field.
    • Master’s degree or certifications in instructional design, learning & development, or project management preferred.
  • Experience
    • 3+ years of experience in curriculum program development, education, instructional design, or learning & development.
    • Proven experience designing and managing large-scale learning programs.
    • Strong familiarity with outcome-based instructional design approaches, such as backwards design.
  • Skills
    • Expertise in instructional design frameworks (e.g., ADDIE, SAM) and learning taxonomies (e.g., Bloom’s Taxonomy).
    • Strong project management skills, with the ability to oversee multiple program components.
    • Proficiency with eLearning technologies, LMS platforms, and collaborative tools.
    • Excellent communication, collaboration, and stakeholder management skills.

  Key Competencies

  • Strategic thinking with a focus on designing programs that deliver measurable outcomes.
  • Ability to guide and align teams toward a cohesive vision for complex learning programs.
  • Detail-oriented with a commitment to quality and consistency across program components.
  • Adaptive and innovative in addressing challenges and integrating new learning methods.

  Preferred Qualifications

  • Experience working in a corporate or enterprise learning environment.
  • Familiarity with backwards design, design thinking and/or Action Mapping
  • Knowledge of emerging trends in learning technology, microlearning, or adaptive learning.
  • Background with developing training for prospecting/outbound sales preferred.

  Avalara is an AI-first Company

  AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability.

  • You’ll bring experience using AI and AI-related technologies, ready to thrive here.
  • You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.
  • You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

  How We’ll Take Care Of You

  Total Rewards

  In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.

  Health & Wellness

  Benefits vary by location but generally include private medical, life, and disability insurance.

  Inclusive culture and diversity

  Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.

  What You Need To Know About Avalara

  We’re defining the relationship between tax and tech.

  We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.

  We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.

  We’re An Equal Opportunity Employer

  Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.