Sales Team Manager

Belk; Village Springs (AL); On-site; USD 50,000 - 70,000; Full time

Job summary

Belk in Alabama is seeking a Sales Team Manager to lead a team of sales associates, drive store sales and profitability, and deliver exceptional customer service. You will develop teammates in effective selling techniques, run store events, and maintain an engaging shopping environment.

You will collaborate with other store leaders to optimize performance, foster memorable experiences that build loyalty, and ensure store goals align with company objectives through coaching and performance

Qualifications

• Ownership mindset for store objectives and metrics.
• Mentor and develop team to improve selling and service.
• Self-direction with minimal supervision in a deadline-driven environment.
• Communicate with excellence and clarity across teams.
• Comfort with technology and Windows-based devices.
• 3+ years of Retail Leadership experience.
• Available to work nights, weekends, and holidays.
• Regularly move around store areas to assist customers.
• Ability to bend, reach, stretch, and lift at least 40 lbs.

Responsibilities

• Demonstrate ownership and accountability in achieving store objectives and key metrics.
• Inspire and motivate the team to deliver positive customer experiences and drive sales.
• Develop strategies to execute promotional and grassroot events and clienteling.
• Collaborate with store operations to support floor sets, pricing, replenishment, and recovery.
• Participate in weekly leadership meetings and align schedules with traffic plans in partnership with HR.
• Build team knowledge and champion ongoing training for service, selling, and operations.
• Set clear priorities and coach for performance and development.
• Drive team retention by recognizing contributions and promoting upcoming activities.
• Support recruitment and onboarding to build a ready-now bench of store talent.
• Manage shortage control and inventory accuracy with asset protection and safety compliance.

Skills

Ownership

Mentorship

Self-directed

Communication

Technology comfort

Retail Leadership

Flexible schedule

Mobility in store

Lifting 40 lbs

Job description

The Sales Team Manager drives store sales and profitability by leading a team of sales associates to deliver excellent customer service and achieve sales and key metric goals. This role develops associates in effective selling techniques, executing successful store events, and maintaining an attractive store environment. The Sales Team Manager works collaboratively with other store leaders to optimize team performance and promote memorable shopping experiences that build customer loyalty and satisfaction. This is an exempt position, with monthly bonus eligibility.

What You Will Do

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
• Inspire and motivate team to deliver positive customer experiences and drive sales through building genuine team, customer, and community relationships, providing personalized service and product recommendations, and maintaining a visually appealing sales floor.
• Develop and implement strategies to execute successful promotional and grassroot events, leading team to effectively perform customer outreach, clienteling, and omnichannel initiatives.
• Collaborate with store operations teams to support execution of floor sets, product placement, pricing, recovery, replenishment, and other operational activities to meet store objectives.
• Participate in weekly leadership workload planning meetings to ensure all company-directed and grassroot event activities are prepped, planned, and scheduled. Partner with store HR to ensure associate schedule aligns with business needs and traffic plans.
• Build comprehensive team knowledge and champion continuous training initiatives to ensure associate readiness in delivering service, selling, and operational excellence.
• Set and communicate clear team priorities and expectations. Enhance individual and store results through regularly reviewing associate performance, conducting meaningful coaching conversations, and embracing opportunities to continuously teach and develop.
• Drive team retention and engagement by recognizing individual contributions, celebrating store achievements, and promoting upcoming activities. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued.
• Support filling open positions timely through recruitment, interviewing, and facilitating team career development conversations to build ready-now bench of store talent. Oversee associate onboarding experience, ensuring structured onboarding completion.
• Effectively manage shortage control and inventory accuracy, ensuring team compliance with asset protection, product protection standards, safety guidelines, and security protocols.

Skills And Abilities

• Ability to successfully apply analytics, experience, and judgement to make timely and effective business, people, and profitability decisions.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to develop others through mentorship, effective communication, and side-by-side coaching.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• Comfortable with technology, including smartphones, tablet computers, and Windows-based operating systems.
• 3+ years of Retail Leadership experience and a dedication to customer experience excellence.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.