Sales Team Leader: Elevate Customer Experience (FT)

GPM Investments; Petoskey (MI); On-site; USD 22,000 - 25,000; Full time

Job summary

GPM Investments, LLC, doing business as Next Door Store in Petoskey, MI, is seeking a Sales Associate Team Leader to deliver 100% customer satisfaction and lead daily store operations.

The role combines customer service, cash handling, and shift leadership. You will greet customers, process transactions, assist with opening/closing duties, stock shelves, and ensure compliance with store procedures and loss-prevention standards. Must be 18+ and able to lift up to 50 lbs.

Qualifications

• 18 years of age or older
• Ability to read, write, speak, and understand English
• Basic math skills (addition, subtraction, division, and multiplication)
• Ability to lift 10 lbs frequently and up to 50 lbs occasionally

Responsibilities

• Greets customers in a friendly manner as they enter the store. Provides fast and efficient service. Thanks the customer.
• Rings customer sales using an electronic cash register. Receives money, gives correct change. Refunds cash for returned merchandise and/or exchanges merchandise.
• Assist with shift change by counting money in cash drawer at the beginning and end of a shift.
• Uses current training materials and completes all necessary training evaluations and documents
• Monitors cash levels and security procedures during shift to ensure compliance
• Assumes other duties and responsibilities as assigned to accommodate store operational needs.

Skills

Customer service

Cash handling

Team leadership

English proficiency

Math skills

Job description

GPM Investments, LLC, doing business as Next Door Store in Petoskey, MI, is seeking a Sales Associate Team Leader to deliver 100% customer satisfaction and lead daily store operations.

The role combines customer service, cash handling, and shift leadership. You will greet customers, process transactions, assist with opening/closing duties, stock shelves, and ensure compliance with store procedures and loss-prevention standards. Must be 18+ and able to lift up to 50 lbs.