Sales Team Leader - Bedrooms

Inter IKEA Systems B.V.; Elizabeth (NJ); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading company committed to making a positive impact. As a team member, you'll oversee daily sales operations, ensuring a great customer experience while leading and developing your team. Enjoy competitive pay and comprehensive benefits in an inclusive environment.

Benefits

Generous paid time off

Paid parental leave (up to 16 weeks)

Retirement and bonus plans

Co-worker discount and meal deal

Education assistance and learning programs

24/7 telehealth visits

Dental and vision plans

Medical and Rx plans

Qualifications

• 3 years experience in a fast-paced, customer-oriented industry.
• Experience leading and developing people, preferably in retail.

Responsibilities

• Oversee daily operations of the sales floor team.
• Hires, onboards, and trains co-workers.
• Monitors sales and customer-centric KPIs.

Skills

Customer service

Problem-solving

Conflict handling

Job description

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."

Candidate profile (title) Why we will love you

Candidate profile (text) - Default language You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

Key responsibilities (title) What you'll be doing day to day

Key responsibilities (text) Overseeing the daily operations of the Sales floor team to secure a consistent product range presentation and customer shopping experience.
• Provides a great IKEA shopping and brand experience to drive repeat visitation to the IKEA store by maintaining store merchandising standards and ensuring a great meeting with the customer.
• Oversees the daily operations of the sales floor team in order to secure a consistent range presentation and customer shopping experience through ensuring a flexible, competent, and knowledgeable work force.
• Hires, onboards and trains co-workers. Directs the overall selection, onboarding, coaching and development of co-workers. Creates individual development plans to secure succession. Manages resource planning, co-worker relations issues and performance and delegates responsibilities.
• Drives sales by ensuring co-workers have the product knowledge, IKEA Concept tools, resources and home furnishing expertise to actively sell and meet commercial review standards.
• Monitors and follows up on sales, supply, customer insights, and customer-centric KPIs to understand opportunities to improve.
• Secures Sales Location Management (SLM) to ensure the optimal ASSQ is in place to meet the customer, and has the products available at all times for the customer shopping experience to thrive.
• Secures execution of the commercial calendar, strategies and workbriefs by partnering with necessary stakeholders.
• Secures planning and implementation of activities and add-ons throughout entire store and works with the ComCal and the Com&In team.
• Handles issues raised by customers and co-workers in a positive and quick manner

Team vision ( title) Together as a team

Team vision (text) We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

Let's connect Apply now!

Let´s connect JOB TYPE: Full-Time, Permanent
BENEFITS ELIGIBLE: Yes
HOURS: HL4 (38-40 hrs/wk) Open Availability Required Monday-Sunday including holidays, nights and weekends.

The hourly pay range is $26.97 - $38.50

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

*Generous paid time off, holiday and sick time
*WiselyPay – get earned wages up to two days early
*Paid parental leave (up to 16 weeks)
*KinderCare tuition discount
*Retirement and bonus plans
*Co-worker discount, meal deal, and referral bonus
*Pet insurance program
*Education assistance and learning programs
*Safety shoe reimbursement
*24/7 telehealth visits
*Dental and vision plans
*Medical and Rxplans (must work min. 20 hrs/wk)
*A fun and inclusive work environment

Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role

Local section (title) QUALIFICATIONS

Local section (text) 3 years:
• Experience working in a fast-paced, customer-oriented (service or retail) industry.
• Experience leading and developing people, preferably in a retail environment
• Experience in customer service, problem-solving and conflict handling techniques

Physical Demand:
• Must be able to lift, carry, push, pull, slide, or transfer (26-50 lbs) frequently.
• Must be able to stand, walking, talking, typing, reaching, hearing, seeing, twisting more than (46%) of the time.

The starting rate/ salary for this position ranges from 26.97 USD to 38.5 USD and will be based on relevant work experience.

Why you will love us

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

What we all have in common

• Living our values
• Being your unique self, while respecting and including others
• A passion for home furnishing
• Performing & delivering while learning & developing