Sales Team Leader

PICTUREWORKS PTE. LTD.; Town of Islip (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in retail seeks a Customer Service/Sales Representative to enhance customer satisfaction and drive sales. The role requires strong problem-solving skills, a commitment to exceptional service, and the ability to work flexibly across different locations. Ideal candidates will have customer service or sales experience, excellent communication skills, and a proactive approach.

Qualifications

• At least 2 years of Customer Service or Sales experience.
• Proven track record of leading a team.
• Ability to communicate in English; Putonghua is an advantage.
• Good computer skills.

Responsibilities

• Handle customer feedback and resolve issues professionally.
• Drive sales activities by showcasing products.
• Assist with daily operations and maintain organization.
• Prepare and submit sales reports for management.

Skills

Customer Service

Sales

Interpersonal Skills

Communication

Proactiveness

Flexibility

Job description

Responsibilities

• Handle customer feedback and resolve any issues or concerns in a professional and timely manner, ensuring customer satisfaction
• Drive sales activities by effectively showcasing our products, highlighting their features, and promoting their benefits to customers.
• Assisting with daily operations, including inventory processing, and maintaining a tidy and organized work environment.
• Assist in preparing and submitting sales reports to track performance and provide valuable insights to management.

Requirements

• With at least 2 years of Customer Service or Sales experience, proven track record of leading a team
• Can communicate in English and Putonghua is good advantage
• Demonstrate a strong commitment to delivering exceptional customer service.
• Excellent interpersonal and communication skills, proactive, and outgoing.
• Good computer skills.
• Flexibility to work in different locations.
• Willingness to work on shift duty (Monday to Sunday, including public holidays)