Sales Leadership
ROLE SUMMARY
The Sales Team Leader leads and develops an assigned sales team and is accountable for team performance, sales execution, client growth, pipeline management, and accurate forecasting . The ideal candidate should have excellent communication skills, a proactive approach, and a strong desire to succeed in a competitive market.
Key Responsibilities
- Lead, coach, and hold assigned sales representatives accountable for individual and team sales goals.
- Set clear expectations, priorities, performance standards, and ways of working.
- Conduct regular one-on-ones, team meetings, pipeline reviews, deal reviews, and coaching sessions.
- Provide timely feedback, recognize strong performance, and address performance gaps through documented coaching and corrective action when needed.
- Create development plans and identify training, mentoring, and growth opportunities for team members.
- Monitor workload, account coverage, and team capacity, and recommend resource or structural changes as appropriate.
- Support recruitment, selection, onboarding, and training of new team members.
- Ensure compliance with company policies, sales practices, approval requirements, and professional standards.
- Communicate business and process changes clearly and build a culture of accountability, collaboration, and customer focus.
Sales Strategy and Performance
- Partner with the EVP, Global Sales to execute sales strategies across assigned markets, products, and client segments.
- Translate commercial priorities into team objectives, account plans, activity expectations, and measurable actions.
- Own team pipeline quality, forecasting accuracy, opportunity stages, close dates, and next steps.
- Analyze sales results, conversion trends, client feedback, and activity data to identify risks, opportunities, and coaching needs.
- Provide clear performance updates and recommendations to sales leadership and help remove barriers to revenue growth.
- Improve sales processes, reporting, tools, and operating rhythms to increase team effectiveness.
- Support team members with complex opportunities, client strategy, negotiations, and escalations as needed.
Cross-Functional Collaboration
- Partner with Marketing, Operations, Delivery, Finance, Legal, Product, and other teams to support lead generation, solution development, contracting, and client handoffs.
- Coordinate with sales leadership to clarify ownership, avoid duplication, and support cross-sell and enterprise opportunities.
Requirements
Qualifications
- Bachelor's degree in business administration, Sales, Marketing, or a related field, or equivalent experience.
- Proven sales leadership experience with a strong understanding of complex sales cycles and client relationships.
- Minimum of five years of people-management or formal sales-leadership experience.
- Demonstrated experience in coaching, performance management, pipeline management, forecasting, and sales execution.
- Strong leadership, communication, presentation, commercial judgment, and problem-solving skills.
- Proficiency with CRM, sales reporting, and analytics tools.
- Ability to lead and develop a sales team in a fast-paced, results-oriented environment.
Measures of Success
- Team achievement against revenue, pipeline, activity, retention, and growth goals.
- Forecast accuracy, pipeline quality, CRM discipline, and consistent sales execution.
- Improvement in team capability, accountability, and performance.
- Strong client outcomes and effective cross-functional partnerships.