Sales Team Lead: Drive Sales & Service Excellence

Palmetto Moon; Bluffton (SC); On-site; USD 42,000 - 50,000; Full time

Job summary

Palmetto Moon is seeking a Sales Team Lead to support the Store Sales Manager in driving sales and delivering outstanding customer service. You will lead by example during MOD shifts, coach the team, and ensure operational execution across the store.

The role requires engaging customers, training staff, and maintaining visual merchandising standards in a fast-paced retail environment. This position emphasizes leadership, accountability, and the ability to adapt to changing priorities while

Qualifications

• Previous experience in a retail or sales environment.
• Demonstrated leadership and delegation skills.
• Confident, proactive and willing to take on workplace challenges.
• Ability to multi-task and adapt to changing priorities.
• Strong verbal communication and customer service focus.

Responsibilities

• Assist Store Sales Manager with achieving sales goals and objectives.
• Perform Manager on Duty (MOD) shifts and motivate the team.
• Provide exceptional customer service and resolve issues promptly.
• Coach team to meet service standards and drive sales performance.
• Lead and communicate department priorities and ensure operational execution.
• Ensure compliance with policies, safety procedures, and loss prevention.

Skills

Retail leadership

Customer service

Team management

Communication

Coaching

Multi-tasking

Problem solving

Training team

Sales driving

POS knowledge

Tools

POS System

Job description

Palmetto Moon is seeking a Sales Team Lead to support the Store Sales Manager in driving sales and delivering outstanding customer service. You will lead by example during MOD shifts, coach the team, and ensure operational execution across the store.

The role requires engaging customers, training staff, and maintaining visual merchandising standards in a fast-paced retail environment. This position emphasizes leadership, accountability, and the ability to adapt to changing priorities while