Sales Team Lead: Drive Sales & Customer Experience

Palmetto Moon; Hoover (AL); On-site; USD 35,000 - 52,000; Full time

Job summary

Palmetto Moon in Hoover, AL seeks a Sales Team Lead to support Store Sales Manager with driving sales, executing operations, and delivering exceptional customer service. You will lead, coach, and guide the team in daily tasks, ensuring standards are met and customers leave satisfied.

You will monitor performance, engage customers, train staff on product knowledge, and maintain visual merchandising. Strong leadership and communication are essential in a fast-paced retail environment.

Qualifications

• Previous experience in a retail or sales environment.
• Demonstrated leadership and delegation skills.
• Ability to multi-task and adapt to changing priorities.
• Strong verbal communication and customer service.
• Ability to read reporting and learn POS system.
• Willingness to train and coach team members.

Responsibilities

• Assist Store Sales Manager in achieving sales goals.
• Perform Manager on Duty (MOD) shifts as scheduled.
• Provide exceptional customer service and resolve issues.
• Coach and train team to meet service standards.
• Maintain visual merchandising standards.
• Open/close procedures and related safekeeping tasks.
• Monitor workplace safety and compliance with policies.

Skills

Leadership

Customer service

Communication

Multi-tasking

Problem solving

Decision making

Coaching

Tools

POS system

Job description

Palmetto Moon in Hoover, AL seeks a Sales Team Lead to support Store Sales Manager with driving sales, executing operations, and delivering exceptional customer service. You will lead, coach, and guide the team in daily tasks, ensuring standards are met and customers leave satisfied.

You will monitor performance, engage customers, train staff on product knowledge, and maintain visual merchandising. Strong leadership and communication are essential in a fast-paced retail environment.