Sales Team Lead

Cole Haan; San Clemente (CA); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Employee discount

Flexible schedule

Part-time opportunities

Job summary

Cole Haan in California seeks a part-time sales lead to drive store sales and maintain profitability in a busy retail environment. You will support the strategic direction of the store, coach staff, and uphold visual standards while delivering outstanding customer service.

The role requires flexibility for evenings, weekends, and holidays, with a focus on teamwork, compliance with policies, and a positive store culture that aligns with Cole Haan's philosophy.

Qualifications

• Part‑Time Position
• Related field experience preferred
• Candidates must be at least 16 years of age
• Flexible schedule to meet retail needs (nights, weekends, holidays)
• Independent work ethic and time management
• Knowledge in driving sales, customer service, merchandising, inventory control, and loss prevention
• Lead a team to coordinate tasks including receiving shipments and store cleanliness
• Able to coordinate multiple tasks in a fast‑paced environment
• Coaching and training abilities
• Effective verbal and written English communication
• Computer skills including POS and MS Office

Responsibilities

• Drive sales and KPI goals
• Assist in controlling store expenses (payroll, supplies, facilities)
• Coach staff to exceed goals
• Lead and develop a quality store team
• Assist in training and development
• Address performance issues
• Deliver exceptional customer service
• Maintain visual merchandising standards
• Achieve operational objectives (loss prevention, health and safety)
• Ensure compliance with company policies and procedures

Skills

Sales leadership

Customer service

Merchandising

Loss prevention

Team building

Communication

POS systems

MS Office

Tools

POS Systems

Microsoft Office

Job description

Supports in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long‑term business growth in accordance with company philosophy and established policies and procedures. The sales lead will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

CORE ACCOUNTABILITIES:

• Drive financial growth by achieving sales and key KPI goals
• Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities
• Coach staff to exceed individual and store goals

Build a dedicated and good‑natured team:

• Support and maintain a positive store environment by leading and developing a quality store team
• Assists in training and development
• Urgently partners on performance issues

Create a culture of customer obsession that caters to the extraordinary achiever:

• Deliver extraordinary customer service through your store team
• Support and maintain visual merchandising standards consistent with company expectations

Deliver operational consistency:

• Achieve all operational objectives with regards to loss prevention, health, and safety
• Supports the team to ensure compliance of all company policies and procedures

As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.

Requirements

• Part‑Time Position
• Related field experience preferred
• Candidates must be at least 16 years of age
• Must have the availability and the ability to work a flexible schedule to meet the demands of a retail business, which may include nights, weekends, and holidays based on business needs
• Must have an independent work ethic, time management skills, and personal accountability
• Knowledge in driving sales, customer service, merchandising, inventory control, and loss prevention
• Demonstrated ability to lead a team to coordinate operational tasks, including receiving shipment and maintain store cleanliness; will participate in those tasks when additional support is needed
• Able to coordinate and manage a team to accomplish multiple tasks in a fast‑paced environment
• Knowledge in coaching and training
• Demonstrated ability to support a team‑oriented environment
• Able to effectively communicate in verbal and written English
• Computer skills including POS Systems and Microsoft Office
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities
• Ability to lift, push, and pull up to 25-50 pounds occasionally
• Holds store keys and regularly participates in store opening and closing functions