Sales Team Administrator

Three Stone; Franklin (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading marketing firm in Franklin, Tennessee, is looking for a Chief Marketing Officer / Managing Partner. This entry-level role focuses on sales administration and requires strong communication and CRM skills. The ideal candidate will thrive in a fast-paced environment and manage various responsibilities including client support, warranty processing, and administrative tasks. Join our team to enhance customer experiences and drive operational success.

Qualifications

• 2+ years in sales administration, operations, or office management.
• Strong CRM and organizational skills.
• Detail-oriented with excellent communication and customer service.
• Self-starter who thrives in a fast-paced, results-driven environment.

Responsibilities

• Handle inbound calls, emails, and appointment scheduling.
• Act as liaison between clients, staff, and leadership.
• Assist with preparing proposals, presentations, and CRM updates.
• Support marketing campaigns, events, and community outreach.
• Track KPIs and sales performance data.
• Assign leads and maintain clean handoffs between departments.
• Conduct daily follow-ups and enforce the 'Next Step Rule'.
• Qualify canvassing leads for payment processing.
• Process and track warranty paperwork and compliance documentation.
• Execute outbound mailers for marketing campaigns and customer communications.
• Maintain organized filing systems, office supplies, and equipment.
• Support onboarding, HR tasks, and team communications.
• Keep CRM updated with job progress, approvals, and notes.
• Prepare resources for presentations and track materials.

Skills

Sales administration

CRM skills

Detail-oriented

Communication

Customer service

Job description

Chief Marketing Officer / Managing Partner at Three Stone

About the Role

The TSR Administrator is the operational backbone of our sales organization. This role serves as the “nerve center” of sales operations, driving efficiency, communication, and execution across sales, canvassing, production, and executive leadership. The ideal candidate is highly organized, proactive, and thrives in a fast-paced, performance-driven environment.

This position plays a critical role in maintaining pipeline integrity, supporting field teams, driving reporting accuracy, and ensuring exceptional customer experience.

Key Responsibilities

Customer & Client Support

• Handle inbound calls, emails, and appointment scheduling
• Act as liaison between clients, staff, and leadership
• Assist with preparing proposals, presentations, and CRM updates
• Support marketing campaigns, events, and community outreach
• Track KPIs and sales performance data
• Assign leads and maintain clean handoffs between departments
• Conduct daily follow-ups and enforce the “Next Step Rule”
• Qualify canvassing leads for payment processing

Warranty & Mailer Coordination

• Process and track warranty paperwork and compliance documentation
• Execute outbound mailers for marketing campaigns and customer communications
• Track responses and maintain organized documentation

Administrative & Office Management

• Maintain organized filing systems, office supplies, and equipment
• Support onboarding, HR tasks, and team communications
• Execute special projects and cross-department initiatives

Field Support & Reporting

• Keep CRM updated with job progress, approvals, and notes
• Prepare resources for presentations and track materials

Qualifications

• 2+ years in sales administration, operations, or office management
• Strong CRM and organizational skills
• Detail-oriented with excellent communication and customer service
• Self-starter who thrives in a fast-paced, results-driven environment

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development
• Construction

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