Sales Tax Supervisor

Nefco Corp.; East Hartford (CT); On-site; USD 70,000 - 100,000; Full time

Job summary

NEFCO Corp. is seeking a Sales Tax Supervisor to ensure accurate billing and taxability across products. You will lead the sales tax function, implement processes with Avalara and Epicor Eclipse, and resolve tax issues for customers.

The role requires knowledge of sales/use tax law, strong accounting grounding, and excellent communication. Join a team focused on accuracy and timely tax filings.

Qualifications

• Bachelor's degree in finance/accounting preferred.
• 2-4 years of relevant experience required.
• Knowledge of laws/regulations governing billing and sales tax.
• 1-2 years of Avalara CertCapture experience preferred.
• Epicor Eclipse experience a plus.
• Strong communication and interpersonal skills.
• Strong problem solving and analytical skills.
• Extremely organized and task oriented.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Excellent computer skills and proficiency with Office Suite.

Responsibilities

• Supervise and manage the sales tax function within the organization.
• Develop internal processes for sales and use tax within NEFCO, Avalara and Epicor Eclipse.
• Manage sales tax issues and compliance and ensure proper taxation and resolution to customer sales tax issues.
• Collaborate with sales and customer service teams to resolve customer billing inquiries and disputes regarding sales tax.
• Develop and implement sales tax policies and procedures.
• Supervise and train sales tax staff, providing guidance and support.
• Understand and maintain tax systems, leverage automation, integration, and process streamlining.
• Review and validate customer exemption certificates, communicate with customers to obtain valid exemption documentation, and set up customer exemption certificates in appropriate taxing software systems.
• Review and process sales tax adjustments, if required.
• Monitor the shared email mailbox for sales tax inquiries and ensure a 1 business day response time.
• File sales and use tax returns timely.
• Assist with sales and use tax audits as needed.
• Assist with monthly sales and use tax compliance as needed.
• Perform research to validate taxability of items.
• Become an expert in Epicor Eclipse and Avalara Avatax/Returns.
• Develop and maintain positive and professional customer relationships.
• Perform other tasks to support the Sales Tax Department.
• Meet defined department goals and activity metrics.
• Follow changes and trends in industry niche and related legal regulations.

Skills

Avalara Sales Tax

Office Suite

Communication

Problem Solving

Organization

Education

Bachelor's degree in finance/accounting

Tools

Epicor Eclipse

Avalara Avatax/Returns

Avalara CertCapture

ERP systems

Job description

Description

Job Summary:

The Sales Tax Supervisor will provide top quality internal and external customer service ensuring that NEFCO customers are billed correctly and ensure taxability across all products are accurate. The Sales Tax Supervisor will possess a deep understanding of sales & use tax law, as well as accounting principles. This will directly contribute to NEFCO’s mission of exceeding our customers’ highest expectations by ensuring that our department adheres accurately to state sales tax law.

Job Duties:

• Supervise and manage the sales tax function within the organization.
• Develop internal processes for sales and use tax within NEFCO, Avalara and Epicor Eclipse.
• Manage sales tax issues and compliance and ensure proper taxation and resolution to customer sales tax issues.
• Collaborate with sales and customer service teams to resolve customer billing inquiries and disputes regarding sales tax.
• Develop and implement sales tax policies and procedures.
• Supervise and train sales tax staff, providing guidance and support.
• Understand and maintain tax systems, leverage automation, integration, and process streamlining.
• Review and validate customer exemption certificates, communicate with customers to obtain valid exemption documentation, and set up customer exemption certificates in appropriate taxing software systems.
• Review and process sales tax adjustments, if required.
• Monitor the shared email mailbox for sales tax inquiries and ensure a 1 business day response time.
• File sales & use tax returns timely.
• Assist with sales and use tax audits as needed.
• Assist with monthly sales and use tax compliance as needed.
• Perform research to validate taxability of items.
• Become an expert in Epicor Eclipse and Avalara Avatax/Returns.
• Develop and maintain positive and professional customer relationships.
• Perform other assigned tasks and duties necessary to support the Sales Tax Department.
• Meet defined department goals and activity metrics.
• Follow changes and trends in industry niche and related legal regulations.

Requirements

Qualifications

• Bachelor’s degree in finance/accounting preferred.
• 2-4 years of relevant experience required.
• Knowledge of relevant laws and regulations governing billing and sales tax
• 1-2 years of Avalara Sales Tax - CertCapture System experience preferred.
• Strong knowledge of accounting principles and practices.
• Epicor Eclipse experience a plus.
• Strong communication and interpersonal skills.
• Strong problem solving and analytical skills.
• Must be extremely organized and task oriented.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Excellent computer skills and capability to adeptly operate Office Suite.