Sales Tax Specialist (JN -102026-432769) Wilmington, Massachusetts
Salary: USD30 - USD35 per hour
We are seeking a detail-oriented and experienced Sales Tax Specialist to join our Accounting team. This role is responsible for ensuring compliance with multi-state sales and use tax regulations, managing exemption certificates, supporting tax audits, researching tax requirements, and partnering with internal departments to resolve tax-related issues.
The ideal candidate will have a strong background in sales tax compliance, experience working with multi-jurisdictional tax requirements, and the ability to manage large volumes of data with accuracy and attention to detail.
Key Responsibilities:
- Manage, collect, review, and validate customer sales tax exemption certificates.
- Maintain accurate records of exemption certificates and ensure ongoing compliance.
- Contact customers regarding expired, incomplete, or outdated exemption certificates and obtain updated documentation.
- Research and resolve tax discrepancies, notices, and compliance issues.
- Respond to state and local tax inquiries and notices in a timely manner.
- Collaborate with Accounting, Sales, and Customer Service teams to ensure accurate customer tax setup and maintenance.
- Research sales and use tax regulations across multiple jurisdictions.
- Analyze product taxability and tax treatment in states where the company has nexus.
- Ensure ERP systems are configured appropriately to calculate taxes accurately.
- Maintain supporting documentation and tax research to support company tax positions.
- Stay current on changes to tax laws and compliance requirements.
Audit Support
- Support sales and use tax audits from inception through completion.
- Gather, organize, and maintain exemption certificates and audit documentation.
- Create and maintain digital audit libraries.
- Coordinate with customers to obtain updated certificates as needed.
- Review auditor feedback and address rejected or missing documentation.
- Provide requested information and support to auditors and tax authorities.
Accounting Support
- Assist with accounting-related projects and departmental initiatives.
- Support reporting, reconciliations, and compliance efforts as assigned.
- Maintain accurate records and documentation related to tax compliance activities.
- Perform additional duties and special projects as needed.
Qualifications:
Education
- Associate’s degree in Accounting, Finance, or a related field required
Experience
- Minimum 5 years of accounting experience
- At least 3 years focused on sales and use tax compliance
- Experience supporting multi-jurisdictional tax reporting and audits
Skills & Technical Knowledge
- Strong understanding of multi-state sales and use tax laws, exemption rules, and audit procedures
- Experience working with ERP systems such as SAP, Oracle, NetSuite, or similar platforms
- Experience with tax compliance software such as Avalara, Vertex, TaxJar, or comparable systems
- Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUPs, and large data-set analysis
- Strong understanding of accounting principles, reconciliations, and financial reporting
- Ability to research and resolve complex tax issues independently
- Excellent analytical, organizational, and problem-solving skills
- Strong written and verbal communication skills
- Ability to effectively manage multiple competing priorities and deadlines
- Ability to collaborate cross‑functionally with Accounting, Sales, Customer Service, and external agencies
- High level of integrity… etc.