Sales Support Specialist — Quotes & Orders

Four Points Technology; Herndon (VA); On-site; USD 40,000 - 55,000; Full time

Job summary

Four Points Technology in Herndon, Virginia is looking for an individual to assist Account Managers with customer quoting, order processing, and issue resolution. The position demands excellent communication skills and proficiency in Microsoft Suite.

Candidates should have a desire for a career in Sales and Marketing, along with educational qualifications in related fields or equivalent experience. This role offers the opportunity to work in a moderate noise environment with reasonable accommodations for individuals with disabilities.

Qualifications

• Desire for a career in Sales and Marketing.
• 0-2 years of experience or training in relevant fields is expected.
• Ability to manage stressful situations effectively.

Responsibilities

• Generate customer quotes out of NAV ERP.
• Handle order shipments, RMA exchanges, and credits.
• Resolve customer satisfaction issues and answer inquiries.

Skills

Communication skills

Microsoft Suite proficiency

Flexibility and multi-tasking

Decision-making

Education

BS/BA Degree in business or related field

Associate's Degree in related field

3+ years of experience

Job description

Four Points Technology in Herndon, Virginia is looking for an individual to assist Account Managers with customer quoting, order processing, and issue resolution. The position demands excellent communication skills and proficiency in Microsoft Suite.

Candidates should have a desire for a career in Sales and Marketing, along with educational qualifications in related fields or equivalent experience. This role offers the opportunity to work in a moderate noise environment with reasonable accommodations for individuals with disabilities.