Sales Support Specialist (Pacific)

Biodesix; Seattle (WA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Base salary + commission

Discretionary bonus

Medical, dental, and vision

Short/Long Term Disability

Life Insurance

401(k)

Flex Spending Account

Vacation time

Sick time

Holidays

Employee assistance program

Voluntary benefits

Employee recognition program

Job summary

Biodesix in Seattle, WA is seeking a Sales Support Specialist to provide critical field coverage across the Pacific region. This travel-intensive role supports territories needing short-term or extended coverage and partners with Area and Regional leaders to strengthen provider relationships and drive adoption of Biodesix lung diagnostic solutions in open and high-need accounts.

Requires a Bachelor's degree and the ability to travel 90–100%.

Qualifications

• Bachelor's degree required.
• 0–3 years of sales or healthcare experience preferred.
• Valid US driver's license and travel across WA, OR, CA, AK, HI.
• Willingness to travel 90–100% with frequent flights.
• Strong communication, organization, and problem-solving skills.
• Ability to build rapport with diverse provider groups.

Responsibilities

• Expand awareness and adoption of Biodesix solutions with Area and Regional leadership and field sales reps.
• Provide temporary or ongoing field coverage in open or high-need territories.
• Build strong relationships with healthcare providers to ensure test utilization.
• Onboard, educate, and train new accounts for smooth implementation.
• Identify risks to account retention and provide timely solutions.
• Deliver high-quality communication during transitions or staffing gaps.
• Maintain CRM records and manage pipeline activities.
• Represent Biodesix at meetings, trainings, and local events.

Skills

Communication

Organization

Problem solving

Adaptability

Relationship building

Education

Bachelor's Degree

Job description

Location: Seattle, WA

Job Id: 860

# of Openings: 1

SALES SUPPORT SPECIALIST (Pacific)

LOCATION : This territory spans Washington, Oregon, California, Alaska, and Hawaii, with convenient access to major commercial airports, as this role supports a broad Pacific territory requiring frequent travel.

ABOUT US

Biodesix is a leading diagnostic solutions company, driven to improve clinical care and outcomes for patients. Biodesix Diagnostic Tests support clinical decisions to expedite personalized care and improve outcomes for patients with lung disease. Biodesix Development Services enable the world’s leading biopharmaceutical, life sciences, and research institutions with scientific, technological, and operational capabilities that fuel the development of diagnostic tests, tools, and therapeutics.

OUR MISSION

Transform patient care and improve outcomes through personalized diagnostics that are timely, accessible, and address immediate clinical needs.

OUR VISION

A world where patient diseases are conquered with the guidance of personalized diagnostics.

For more information, please visit www.biodesix.com.

THE ROLE

We’re seeking a driven, adaptable Sales Support Specialist (SSS) to provide critical field coverage across the Pacific region. This is a travel-intensive deployment role supporting territories that need short-term or extended coverage due to openings, growth, or high volume. You will partner closely with Area and Regional leaders and support field sales representatives in strengthening provider relationships, maintaining high utilization of Biodesix lung diagnostic solutions, and driving adoption in new and existing accounts. If you enjoy fast-paced environments, jumping into new markets, and building relationships quickly, this role offers meaningful impact across multiple regions.

TRAVEL REQUIREMENT

This field-first role requires 90 to 100 percent travel, with occasional support elsewhere in the US. Biodesix covers all travel related expenses.

WHAT YOU’LL DO

• Collaborate with Area and Regional leadership and field sales representatives to expand awareness and adoption of Biodesix diagnostic solutions.
• Provide temporary or ongoing field coverage in open or high‑need territories.
• Create and maintain strong relationships with healthcare providers to ensure consistent test utilization and exceptional customer experience.
• Support onboarding, education, and training for new accounts to promote smooth implementation and sustained engagement.
• Identify and address risks to account retention, providing timely solutions that reinforce long‑term partnerships.
• Deliver high-quality communication and support during transitions or staffing gaps, ensuring continuity of service.
• Maintain detailed CRM records, manage pipeline activities, and communicate account updates proactively.
• Represent Biodesix at meetings, training sessions, and local events as needed.

WHAT YOU’LL BRING

• Bachelor’s Degree required
• 0 to 3 years of sales or customer‑facing healthcare experience preferred
• Valid US driver’s license and ability to travel extensively across Washington, Oregon, California, Alaska, and Hawaii.
• Comfort with weekly flights, multi‑day trips, and extended time in assigned territories.
• Strong communication, organization, and problem‑solving skills.
• Ability to adapt quickly to new environments and build rapport with diverse provider groups.
• Curiosity, resilience, and a passion for supporting better patient outcomes.
• Ability to balance autonomy with collaborative teamwork across multiple regions.

WHAT YOU’LL GET

• $70,000- $80,000 base + Monthly commission based on sales target achievement
• Discretionary Bonus opportunity
• Comprehensive health coverage: Medical, Dental, and Vision
• Insurance: Short/Long Term Disability and Life Insurance
• Financial benefits: 401(k), Flex Spending Account
• 120 hours of annual vacation
• 72 hours of paid sick time off
• 11 paid holidays + 3 floating holidays
• Employee Assistance Program
• Voluntary Benefits
• Employee recognition program

Individual base compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related aspects.

Biodesix is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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