Pacific Field Sales Support Specialist

Biodesix, Inc.; Seattle (WA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health coverage

Dental & Vision

401(k) plan

Paid vacation

Sick time

Holidays

Life Insurance

Disability

Job summary

Biodesix, Inc. is seeking a Sales Support Specialist to provide field coverage across the Pacific region, supporting field sales and driving adoption of Biodesix diagnostic solutions.

This travel-intensive role partners with Area and Regional leaders to strengthen provider relationships and ensure high test utilization. Ideal candidates bring a bachelor’s degree and 0–3 years in sales or customer-facing healthcare, with a valid US driver's license and willingness to travel across WA, OR, CA, AK,

Qualifications

• Bachelor’s degree required.
• 0 to 3 years of sales or customer-facing healthcare experience preferred.
• Valid US driver's license and ability to travel extensively across Washington, Oregon, California, Alaska, and Hawaii.
• Comfort with weekly flights, multi-day trips, and extended time in assigned territories.
• Strong communication, organization, and problem-solving skills.
• Ability to adapt quickly to new environments and build rapport with diverse provider groups.
• Curiosity, resilience, and a passion for supporting better patient outcomes.
• Ability to balance autonomy with collaborative teamwork across multiple regions.

Responsibilities

• Collaborate with Area and Regional leadership and field sales representatives to expand awareness and adoption of Biodesix diagnostic solutions.
• Provide temporary or ongoing field coverage in open or high-need territories.
• Create and maintain strong relationships with healthcare providers to ensure consistent test utilization and exceptional customer experience.
• Support onboarding, education, and training for new accounts to promote smooth implementation and sustained engagement.
• Identify and address risks to account retention, providing timely solutions that reinforce long-term partnerships.
• Deliver high-quality communication and support during transitions or staffing gaps, ensuring continuity of service.
• Maintain detailed CRM records, manage pipeline activities, and communicate account updates proactively.
• Represent Biodesix at meetings, training sessions, and local events as needed.

Education

Bachelor’s Degree

Job description

Biodesix, Inc. is seeking a Sales Support Specialist to provide field coverage across the Pacific region, supporting field sales and driving adoption of Biodesix diagnostic solutions.

This travel-intensive role partners with Area and Regional leaders to strengthen provider relationships and ensure high test utilization. Ideal candidates bring a bachelor’s degree and 0–3 years in sales or customer-facing healthcare, with a valid US driver's license and willingness to travel across WA, OR, CA, AK,