Sales Support Specialist - Distribution Finance

Huntington Bancshares, Inc.; Schaumburg (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is looking for a Sales Support Specialist to manage the onboarding process for dealer and manufacturer credit lines. This role is crucial in ensuring a seamless experience for new prospects while maintaining data accuracy in the system. You will engage with potential clients, validate their information, and guide them through the onboarding cycle. If you have a keen eye for detail, excellent communication skills, and a passion for customer support, this opportunity is perfect for you. Join a dynamic team that values collaboration and offers a supportive work environment.

Benefits

Health Insurance

Wellness Program

Life and Disability Insurance

Retirement Savings Plan

Paid Time Off (PTO)

Paid Holidays

Qualifications

• 1+ years of experience in sales, finance, loan documentation, or customer support.
• Bachelor’s degree in business, finance, or related field.

Responsibilities

• Administer onboarding for new dealer and manufacturer credit line requests.
• Contact prospects and ensure accuracy of data in the system.

Skills

Communication Skills

Problem Solving

Attention to Detail

Organizational Skills

Education

Bachelor’s degree in business or finance

Tools

Salesforce

Inventory Engine

Job description

Description

Summary:

The Sales Support Specialist administers the onboarding process for new dealer and manufacturer credit line requests. Responsibilities are centered in contacting prospects to obtain required information and leading them through the entire onboarding cycle. In addition to ensuring a satisfactory applicant/customer experience, the Sales Support Specialist ensures accuracy of data in the system of record.

Duties & Responsibilities:

• Contact prospects in accordance with daily/weekly/monthly targets.
• Validate and input account data within the system of record (Inventory Engine) and ensure accuracy.
• Ensure prospect applications and submitted application requirements are in accordance with Legal, Compliance, and Credit policies, processes, and procedures.
• Obtain information to qualify new prospects including products and brands that are carried and purchased from distributors.
• Lead qualified prospects through the customer onboarding process from application to activation including understanding applicant organizational structure, filing UCCs, and administering system generated loan documentation.
• Maintain tracking, reporting, and forecasting of active pipeline.
• Expand and maintain product and brand knowledge.
• Collaborate effectively with cross-functional teams and external customers.
• Perform other onboarding related tasks, responsibilities, and special projects as needed.

Basic Qualifications:

• Bachelor’s degree in business, finance or related degree or equivalent education and/or experience.
• 1+ years' experience of sales, finance, loan documentation or customer support experience.

Preferred Qualifications:

• Exceptional attention to detail, organized, and possesses the ability to manage multiple tasks simultaneously, while staying focused with minimal supervision.
• Excellent communication (verbal and written communication) and listening skills.
• Problem solving skills.
• Working knowledge of Salesforce, credit basics and/or UCCs.

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Workplace Type: Office

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Compensation Range: $20.00 - $30.00 Hourly

The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.