Sales Support Specialist

vermeer; Piedmont (SC); On-site; USD 55,000 - 85,000; Full time

Job summary

Vermeer is seeking a Sales Support Specialist II - Industrial to engage internal customers and dealers, ensuring accurate delivery schedules, forecasting, and a smooth order process. The role supports the SIOP process for management coordination.

Required is a Bachelor's degree with four years in administration, logistics, or sales support, plus Excel proficiency and strong dealer relationships. Onsite location and travel are expected.

Qualifications

• Bachelor's degree in Business, Communications, or Marketing with minimum four years' experience in administration, logistics, sales support or related field.
• Power BI experience preferred.
• Demonstrated knowledge of Vermeer history and ability to answer questions regarding products and/or the company.
• Ability to develop relationships with dealers and team members.
• Maintain positive interpersonal relationships and provide professional assistance when working with dealers, co-workers, and the public.
• Proven proficiency in Excel.
• Detail-oriented with ability to produce accurate, professional, and concise documents.
• Maintain confidential material given to customers and dealers.
• Self-starter who can handle a high workflow and manage multiple tasks.
• Develop and initiate internal process enhancements for the commercial team.

Responsibilities

• Support sales team and dealers including lead time requests, order swaps, compass routings, and equipment moves.
• Manage forecasting, orders and shipments for specified OEM customers.
• Assist sales team with product group SIOP process.
• Coordinate Additional Dealer Discount Requests (ADDR).
• Work with internal teams to assign stock machines for needs.
• Identify and monitor competitors; conduct market research on market share, new products and pricing.
• Attend customer events and trade shows; provide expertise and customer support; coordinate VIP visits.

Skills

Power BI

Excel

Relationship building

Customer service

Education

Bachelor's degree in Business/Communications/Marketing

Tools

Power BI

Excel

Job description

Who We Are

Vermeer equips customers doing important work around the world. We are global, driven by innovation and growing. The equipment we make manages natural resources, connects people and feeds and fuels communities. We live out a caring culture, we demonstrate agility, we keep a focus on customers and are stewards of our resources. These beliefs drive our culture, determine how we treat others and steer our business.

Work Shift

1 - First Shift

Job Summary

The Sales Support Specialist II - Industrial engages internal customers and dealers to provide quality service and accurate information regarding delivery schedules and forecasting as well as answers questions, manages the equipment order process, and maintains solid relationships. This role provides support to the management team regarding the SIOP process.

What You'll Do

• Su pport sales team and dealers including, but not limited to, lead time requests, order swaps, compass routings, and equipment moves.
• Manage all aspects of specified original equipment manufacturer customers including forecasting, orders and shipments.
• Assist sales team with product group specific SIOP process.
• Coordinate and manage product group Additional Dealer Discount Requests (ADDR).
• Work with internal teams such as corporate accounts, training, and engineering to assign stock machines for their needs.
• Identify and monitor competitors that may affect sales . Conduct and analyze market research on competitors including market share, new product and pricing.
• Attend specific customer events and trade shows providing expertise and customer support . Coordinate and support factory VIP customer visit experiences and internal training events.

What We’re Looking For

• Bachelor's degree in Business , Communications, or Marketing with minimum f our years' experience in administration, logistics , sales sup port or related field; and/or equivalent combination of education and experience required .
• Experience with Power BI preferred.
• Demonstrated knowledge of Vermeer history and the ability to answer questions regarding products and/or the company.
• Ability to develop relationships with dealers and team members. Ability to create a positive reputation with dealers and peers.
• Ability to maintain positive interpersonal relationships, which encourages openness with others; ability to be informative and offer professional assistance when working with the dealers, co-workers, and the public.
• Proven proficiency in Excel.
• Detail-oriented with ability to produce accurate , professional, and concise documents.
• Ability to maintain confidential material given to customers and dealers.
• Self-starter that does not require daily guidance, can handle a high workflow, and can prioritize various requests and be able to manage multiple tasks on a continuous basis.
• Ability to develop and initiat e internal process enhancements for the commercial team continuously.

Travel

Occasional travel is required of this position .

Work Location

ONSITE: A team member's day-to-day work is best done on a Vermeer campus. If work content can be occasionally completed at an offsite location, discuss potential arrangements with your manager.

Equal Opportunity Employer

At Vermeer Corporation, we believe in the value of your unique identity, background, and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity, veteran status or any other status protected by the law. Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact Team Member Solutions at [phone] or at [e-mail] .