Sales Support Specialist

Cenegenics; Las Vegas (NV); On-site; USD 42,000 - 64,000; Full time

Job summary

Cenegenics is a global leader in longevity and performance medicine seeking a Sales Support Specialist to assist the sales cycle, handle calls, manage leads, and schedule consultations.

The role requires strong communication, calendar management, and proficiency with Microsoft Office; bilingual Spanish is strongly preferred. You will support events and special projects and maintain high-quality customer service for clients and physicians.

Qualifications

• Support the sales cycle with inbound and outbound calls.
• Maintain lead records and schedule consultations.
• Assist in cross-functional communications and data gathering.

Responsibilities

• Handle high-volume incoming calls and outbound calls.
• Maintain detailed documentation for cross-functional teams.
• Provide information to prospective clients and physicians.
• Schedule appointments, meetings, conferences, and maintain calendars.
• Ensure quality customer service during calls with diverse callers.
• Conduct internet research to locate and compile information.
• Use Microsoft Office to assemble data and reports.
• Assist with special projects and events as requested by management.
• Participate in call critiques and feedback exchanges.
• Adhere to company protocols and attend as required.
• Regular and reliable attendance is essential.

Skills

Inbound calls

Outbound calls

Lead records management

Scheduling

Customer service

Research online

Spanish (bilingual)

Cross-functional communication

Prospect information dissemination

Tools

Microsoft Office

Job description

Description:

Cenegenics is the global leader in longevity and performance medicine, transforming human health across 5 continents for nearly 30 years. Since 1997, we have been pioneering a new model of healthcare focused on helping people live longer, healthier, and higher-performing lives. We believe the future of medicine is not reactive disease management, it is proactive optimization, prevention, and performance. Our physician-led care model combines advanced diagnostics, precision medicine, data-driven protocols, AI, and personalized coaching to deliver measurable health outcomes beyond what traditional primary or concierge care typically achieves. By integrating nutrition, fitness, lifestyle, and medical optimization into a coordinated care experience, we help our members take control of their healthspan and unlock their full potential.

Description:

Cenegenics is the global leader in longevity and performance medicine, transforming human health across 5 continents for nearly 30 years. Since 1997, we have been pioneering a new model of healthcare focused on helping people live longer, healthier, and higher-performing lives. We believe the future of medicine is not reactive disease management, it is proactive optimization, prevention, and performance. Our physician-led care model combines advanced diagnostics, precision medicine, data-driven protocols, AI, and personalized coaching to deliver measurable health outcomes beyond what traditional primary or concierge care typically achieves. By integrating nutrition, fitness, lifestyle, and medical optimization into a coordinated care experience, we help our members take control of their healthspan and unlock their full potential.

Today, Cenegenics serves patients across a growing global network and is building one of the most recognized brands in longevity medicine. As demand for proactive healthcare continues to accelerate, we are creating the platform, technology, clinical infrastructure, and talent network that will define the next generation of healthcare.

About The Role

The Sales Support Specialist is responsible for supporting the sales cycle. The position includes answering inbound and outbound calls, creating and maintaining lead records, qualifying and connecting and scheduling prospects to Program Consultants for a consultation. Must be available on scheduled days and times. Bilingual Spanish strongly preferred.

What You Will Do

• Conducts high-volume of incoming calls and outbound calls through automatic dialer.
• Perform detailed documentation maintenance for cross-functional teams.
• Provides information to prospective clients and physicians.
• Schedules appointments, meetings, conferences, and maintains calendars.
• Ensures quality customer service during communications with various callers.
• Performs research using the internet and other available resources to locate and compile information.
• Uses various software applications, specifically Microsoft Office, to assemble and/or format data and reports.
• Provides assistance with special projects as requested by his/her manager/director.
• Assists with special events planning.
• Participates in call critiques which include providing feedback for coworkers and receiving feedback from co-workers, instructors and managers.
• Relies on protocol, established procedures and prior experience to make decisions based on the company’s best interest and to the benefit of Cenegenics partners, affiliates and clients.
• Other duties as assigned.
• Regular and reliable attendance is an essential function of the job.