Sales Support Specialist

Market Value Southwest; Hoboken (NJ); On-site; USD 21,000 - 28,000; Full time

Job summary

Market Value Inc. in Hoboken, NJ, seeks a motivated Sales Support professional to assist with sales activities, provide product and purchasing assistance, and ensure a smooth customer experience.

This entry-level role offers training on product knowledge, purchasing procedures, and daily responsibilities, with opportunities to learn about promotions, pricing options, and sales documentation while working in a collaborative team.

Qualifications

• High school diploma or equivalent required.
• Good verbal communication and interpersonal skills.
• Ability to learn product information and procedures.
• Strong organizational skills and attention to detail.
• Willingness to learn sales transaction procedures.
• Ability to work independently and as part of a team.

Responsibilities

• Assist with daily sales activities and support responsibilities.
• Provide information on products and purchasing options to customers.
• Explain product features, pricing, and promotions clearly.
• Help customers compare products based on needs and preferences.
• Support routine sales transactions and related activities.
• Maintain accurate sales records and supporting documentation.

Skills

Verbal communication

Interpersonal skills

Learning product information

Organizational skills

Multitasking

Problem solving

Team collaboration

Education

High school diploma or equivalent

Job description

Hoboken, United States | Posted on 10/29/2026

Market Value Southwest is a marketing and customer engagement company that helps brands connect with their audiences through strategic campaigns, live experiences, events, and brand activations. Our collaborative team combines creative thinking, thoughtful planning, and hands-on execution to deliver professional, engaging experiences tailored to each client’s goals.

Job Description

We are seeking a motivated and dependable Sales Support professional to assist with sales activities, provide product and purchasing assistance, and contribute to an efficient sales experience. This position focuses on helping individuals understand available offerings, supporting routine sales transactions, and ensuring that sales‑related responsibilities are completed accurately and professionally.

The ideal candidate is approachable, attentive, and comfortable working in a collaborative environment. This entry‑level opportunity is suited for individuals interested in gaining experience in sales, customer engagement, and product support. Previous sales experience is preferred but not required, as training will be provided on product knowledge, purchasing procedures, and daily responsibilities.

Primary Responsibilities

• Assist with daily sales activities and assigned support responsibilities.
• Provide helpful information regarding available products and services.
• Answer questions about product features, pricing, and purchasing options.
• Help individuals compare available products based on their preferences and needs.
• Support the completion of routine sales transactions and related activities.
• Explain applicable promotions, product offers, and purchasing details.
• Assist with preparing product information and materials used during sales activities.
• Maintain familiarity with current inventory, product availability, and featured offerings.
• Help ensure product descriptions and pricing information are accurate.
• Provide clear explanations of purchasing procedures and available options.
• Support the organization and presentation of sales materials and product resources.
• Assist with identifying appropriate product alternatives when requested items are unavailable.
• Respond to routine purchase‑related questions with professionalism and patience.
• Help maintain accurate sales activity records and supporting documentation.
• Assist with preparing information needed for product demonstrations and presentations.
• Communicate relevant product updates and promotional changes to colleagues.
• Support timely completion of assigned sales‑related requests.
• Identify questions requiring additional assistance and seek appropriate guidance.
• Maintain organized work areas and readily accessible sales resources.
• Contribute to positive purchasing experiences through attentive and knowledgeable assistance.
• Participate in product training, sales briefings, and team development activities.
• Follow established procedures for sales transactions, product information, and customer assistance.
• Complete additional sales support duties as assigned.

Requirements

• High school diploma or equivalent required.
• Previous experience in sales, retail, customer service, hospitality, or a related field preferred but not required.
• Strong verbal communication and interpersonal skills.
• Ability to explain product features and purchasing options clearly.
• Friendly, professional, and service‑oriented demeanor.
• Strong listening skills and attention to individual preferences.
• Ability to learn product information and apply it accurately.
• Good organizational skills and attention to detail.
• Basic mathematical skills and willingness to learn sales transaction procedures.
• Ability to manage multiple assignments and changing priorities.
• Practical problem‑solving abilities and sound professional judgment.
• Dependable work habits and consistent follow‑through.
• Ability to work independently and collaborate with team members.
• Interest in developing sales knowledge and professional communication skills.
• Positive attitude and willingness to participate in training and coaching.
• Comprehensive onboarding and product‑specific sales training.
• Supportive and collaborative workplace environment.
• Practical experience in sales assistance and purchasing support.
• Ongoing education in product features and service offerings.
• Opportunities to strengthen communication, organization, and sales skills.
• Team development activities and employee recognition initiatives.
• Established resources and guidance to support daily responsibilities.