Sales Support Specialist

Oshkosh Corporation, Inc.; Garner (IA); On-site; USD 58,000 - 90,000; Full time

Job summary

Oshkosh Corporation in Garner, IA is seeking a Sales Support Specialist to assist the Sales team with order entry, validation and cross-functional coordination. You will communicate with customers and internal departments to clarify order details and provide product specifications, pricing, and scheduling information.

Join a World-class manufacturing group within IMT, an Oshkosh company, and contribute to timely order throughput and data integrity.

Qualifications

• Associate degree with three or more years of administrative experience.
• Experience communicating with customers and internal teams.
• Proficient in Microsoft Office and ERP systems.

Responsibilities

• Provide administrative and research support for sales order entry and validation.
• Communicate with customers and internal departments to clarify order details.
• Provide information concerning product specifications, scheduling, pricing, and other requests.
• Assist with analysis of problems and coordinate corrective actions as needed.
• Perform weekly plus monthly reporting to ensure data integrity in the system and support efficient order throughput.
• Coordinate chassis audits and recall program notifications as needed.

Skills

Verbal communication

Written communication

Time management

Microsoft Office

Education

Associate degree

Tools

Microsoft Office

ERP systems

Job description

About IMT, an Oshkosh company It takes many different people, skills and talents to keep Iowa Mold Tooling on the leading edge of our markets. IMT has evolved into a leading manufacturer of service vehicles and material handling systems. Our reputation for quality, value, and performance is evident in our products, which reach a worldwide market in the mining, construction, tire service, railroad, and utility industries. IMT products can be found practically everywhere, from Romanian coal mines to Indonesian oil fields to your local Goodyear dealer. Equipped with the latest in manufacturing technology and equipment and teams that are continually striving for new developments and refinements, IMT will continue to set a standard of excellence in the design, manufacturing, performance, and delivery of high-quality products.

The Sales Support Specialist will support the Sales team with essential order entry and order validation functions on whole goods and aftermarket sales. This role also serves as liaison between customers and the company in providing information concerning order specification details and orders of accounts. The Sales Support Specialist is a key contributor to the Sales process by collaborating cross functionally throughout the organization.

YOUR IMPACT

• Provide administrative and research support for sales of IMT products including but not limited to the order entry and validation processes.
• Communicate consistently with customer and internal departments to clarify details regarding orders.
• Provide information concerning product specifications, scheduling, quality, pricing, and other requests.
• Assist the company with analysis of problems, evaluate customer requirements and coordinate corrective action as needed.
• Perform weekly plus monthly reporting and analysis to ensure data integrity in the system and support efficient order throughput.
• Conduct chassis audits and recall program notifications as well as coordinate chassis MSOs as needed.

MINIMUM QUALIFICATIONS

• Associate degree with three (3) or more years of administrative work experience OR an equivalent combination of education and experience.

STANDOUT QUALIFICATIONS

• Strong verbal presentation and written communication skills.
• Excellent time management and organizational skills.
• The ability to communicate effectively, deal diplomatically with customers and internal team, work independently, prioritize and manage numerous tasks and/or projects.
• Strong computer skills including working knowledge of Microsoft Office products and ERP systems.

Pay Range

#LI-BB1 Pay Range: $57,600.00 - $90,400.00 The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions.

Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.

Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities.

Oshkosh Corporation is a merit-based Equal Opportunity Employer.

Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic.

To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations.

Applicants for these positions may need to be "U.S. Persons," as defined in these regulations.

Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

Advance your career by advancing the world. For many of our team members, this is more than a career. It’s a calling. Oshkosh is home to thousands of difference-makers working together to build, serve and protect people and communities around the world. From the front lines to the firehouse, the people we serve are driven by a sense of purpose. The people who work here are no different. Our engineering and product innovation help keep soldiers and firefighters safe, is critical in building and keeping communities clean and helps people do their jobs every day. As part of a People First culture, you’ll be encouraged and empowered to take ownership of your work, develop your career and make a real impact on the world around you.

Oshkosh is a global company that designs and manufactures some of the world’s toughest specialty and access equipment under the brands of JLG, Hinowa, Power Towers, Pierce, MAXIMETAL, Oshkosh Defense, McNeilus, IMT, Jerr-Dan, Frontline, Oshkosh Airport Products, Oshkosh AeroTech and Pratt Miller.