Sales Support Specialist

Apache-Mills; Calhoun (GA); On-site; USD 40,000 - 52,000; Full time

Job summary

Apache Mills, Inc. in Calhoun, GA seeks a Sales Support Specialist to join our Sales Team. This full-time role coordinates customer programs, drives new product launches, and acts as a liaison between customers and internal departments to ensure accurate communication and timely execution.

Ideal candidates show strong communication, organization, and CRM proficiency, with exposure to ERP systems and Power BI. Join a fast-paced environment focused on customer satisfaction and growth.

Qualifications

• Strong communication, organization, and problem-solving skills.
• Experience with CRM systems and Microsoft Office.
• Ability to manage multiple priorities in a fast-paced environment.
• Customer-focused with the ability to build strong relationships.

Responsibilities

• Coordinate customer programs and new product launches.
• Serve as liaison between customers and internal departments to ensure accurate communication.
• Maintain customer records, pricing, and sales reports.
• Communicate production schedules, forecasts, and ship dates with internal teams.
• Assist with forecasting and continuous improvement projects.
• Track program launches and product transitions.

Skills

Communication

Organization

Problem-solving

CRM

Microsoft Excel

ERP systems

Power BI

BI

Education

High school diploma or equivalent

Associate's or Bachelor's degree in Business/Marketing

Tools

CRM

ERP systems

Power BI

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular FullTime Calhoun, GA, US

Job Description

Apache Mills, Inc., a worldwide leader in floor mat manufacturing, has immediate openings to join our growing company as a member of our Operations Team. As an environmentally responsible citizen of the global community, and in a commitment to providing a safe work environment, our products are proudly crafted in the USA.

We are currently seeking a qualified candidate for Sales Support Specialist to join our Sales Team.

Position Summary

The Sales Support Specialistsupports the Sales & Marketing team by coordinating customer programs, new product launches, and account information while serving as a liaison between customers and internal departments. This role helps ensure customer satisfaction, accurate communication, and successful execution of sales initiatives.

Key Responsibilities

• Build and maintain strong relationships with customer accounts.
• Support sales objectives and customer programs.
• Coordinate new product launches, product setup, packaging, labels, barcodes, and artwork approvals.
• Manage customer requests, product samples, and program timelines.
• Maintain customer records, pricing, sales reports, and account documentation.
• Communicate production schedules, forecasts, inventory needs, and ship dates with internal teams.
• Collaborate with Sales, Purchasing, Operations, Customer Service, Product Development, Quality Assurance, and Marketing to meet customer expectations.
• Track program launches, product transitions, and customer initiatives.
• Assist with forecasting, inventory planning, and continuous improvement projects.

Qualifications

• Excellent communication, organization, and problem-solving skills.
• Strong attention to detail and ability to manage multiple priorities.
• Customer-focused with the ability to build strong working relationships.
• Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Ability to learn ERP systems, Power BI, and other business software.
• Comfortable working in a fast-paced environment.
• Ability to lift up to 30 lbs.

Education & Experience

• High school diploma or equivalent required.
• Associate's or Bachelor's degree in Business, Marketing, or a related field preferred.
• Experience in sales support, customer service, account coordination, or a related business environment preferred.
• Experience supporting retail or consumer products is a plus.
• Seniority Level

Entry level

• Manufacturing
• Employment Type

Full-time

• Job Functions
  • Job function
• Skills
  • Consumer Products
  • Sales
  • Communication
  • Customer Relationship Management (CRM)
  • Labels
  • Continuous Improvement
  • Marketing
  • Business Intelligence (BI)
  • Product Development
  • Microsoft Excel

Apache Mills, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.