Sales Support Representative - Work from Home

Scholastic; Gurnee (IL); Remote; USD 32,000 - 45,000; Full time

Job summary

A renowned education and publishing company is looking for a Sales Support Representative to work from home. This full-time role involves supporting book fair activities, managing customer communications, and ensuring operational efficiency. Candidates should have strong communication skills, a solid background in sales or customer service, and a high school diploma, with opportunities for career growth within the organization.

Benefits

Generous 50% discount on Scholastic merchandise

Medical, dental, and vision benefits

Time off program including vacation and personal days

Opportunities for career advancement

Qualifications

• High school diploma or GED required; BA/BS degree preferred.
• 2+ years of sales or customer service experience preferred.
• Strong oral and written communication skills.

Responsibilities

• Support book fair activities including scheduling and customer communication.
• Manage order management and operational concerns.
• Utilize technology for sales and service processes.

Skills

Basic math skills

Computer skills

Microsoft Office proficiency

Sales experience

Customer service experience

Strong communication skills

Multitasking ability

Education

High school diploma or GED equivalent

BA/BS degree (preferred)

Tools

CRM programs

Job description

Sales Support Representative - Work from Home

Pay $15.65 - $21.00 / hour

Employment type Full-Time

Job Description

Req#: R12838 Industry: Education Company in the Publishing and Book Fairs space

Why consider this job opportunity:
- Competitive pay ranging from $32,500 to $45,000
- Generous 50% discount on Scholastic merchandise
- Medical, dental, and vision benefits
- Time off program including vacation, personal days, and sick time
- Opportunities for career advancement to roles as Fair Consultants

What to Expect (Job Responsibilities):
- Perform various tasks to support book fair activity, including scheduling, appointment setting, and customer communication
- Manage order management and operational concerns
- Support marketing initiatives and guide customers to host successful events
- Utilize technology to support sales and service processes
- Cover open territories and perform other duties as assigned

What is Required (Qualifications):
- High school diploma or GED equivalent (BA/BS degree preferred)
- Basic math and computer skills with attention to detail
- Proficiency with Microsoft Office and CRM programs
- +2 years of sales or customer service experience preferred
- Strong oral and written communication skills
- Ability to remain calm under pressure and multi-task oriented
- Evening hours as needed

How to Stand Out (Preferred Qualifications):
- Familiarization with children's literature, Book Fairs, and school activities

#Education #Publishing #BookFairs #SalesSupport #RemoteWork

We prioritize respecting candidate privacy and championing equal-opportunity employment. Central to our mission is partnering only with companies that echo this commitment. We strive to foster a fair, transparent, and secure hiring environment for all. Should you encounter any employer not adhering to these principles, please bring it to our attention immediately.

Talentify isn't the EOR for this position. Instead, our role in this specific opportunity is to link outstanding candidates with a top-tier employer.

About the company

Find the best books, literary resources and educational solutions for kids at Scholastic, a leader in publishing and education for nearly 100 years.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.