Sales Support Representative (SCAN Temp Employee)

Freddie Mac; Long Beach (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

Freddie Mac is seeking a Sales Support Representative in Long Beach, CA, offering a competitive hourly rate. This role involves providing exceptional customer service and support to internal and external stakeholders in the healthcare sector. Ideal candidates will have a high school diploma, relevant experience, and bilingual skills in Spanish preferred. Join a supportive team and make a meaningful impact in the community while enjoying a work-life balance.

Benefits

401(k) Retirement Savings Plan with employer match

Comprehensive training and development opportunities

Supportive and collaborative team environment

Work-life balance

Qualifications

• 2+ years of sales support experience in a call center environment.
• Strong communication and time management skills.
• Ability to handle confidential information.

Responsibilities

• Answer phone calls and provide excellent customer service.
• Document all calls and action items according to department standards.
• Support the achievement of SCAN's Vision and Goals.

Skills

Communication

Time Management

Interpersonal Skills

Bilingual (Spanish)

Education

G.E.D./High School Diploma

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Base salary up to $24/hr
- Excellent 401(k) Retirement Savings Plan with employer match
- Work-life balance
- Opportunity to make a difference in the lives of members and the community
- Comprehensive training and development opportunities
- Supportive and collaborative team environment

What to Expect (Job Responsibilities):
- Answer phone calls from internal sales representatives and external broker agents
- Provide excellent customer service and respond to inquiries regarding eligibility, network, formulary, benefit design, and commissions
- Accurately interpret and explain benefits and plan options
- Document all calls and action items in the Sales Support call log according to department standards
- Actively support the achievement of SCAN's Vision and Goals

What is Required (Qualifications):
- Required: G.E.D./High School Diploma
- 2+ years of sales support experience in a call center environment
- Excellent communication and time management skills
- Strong interpersonal skills and ability to maintain confidentiality
- Bilingual, Spanish-speaking preferred

How to Stand Out (Preferred Qualifications):
- Experience in the healthcare industry
- Familiarity with Medicare and related regulations
- Proven ability to multitask and handle a fast-paced work environment
- Knowledge of sales support best practices
- Understanding of compliance guidelines in healthcare

#HealthcareServices #SalesSupport #CustomerService #CareerOpportunity #BilingualPreferred

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