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Freddie Mac is seeking a Sales Support Representative in Long Beach, CA, offering a competitive hourly rate. This role involves providing exceptional customer service and support to internal and external stakeholders in the healthcare sector. Ideal candidates will have a high school diploma, relevant experience, and bilingual skills in Spanish preferred. Join a supportive team and make a meaningful impact in the community while enjoying a work-life balance.
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Base salary up to $24/hr
- Excellent 401(k) Retirement Savings Plan with employer match
- Work-life balance
- Opportunity to make a difference in the lives of members and the community
- Comprehensive training and development opportunities
- Supportive and collaborative team environment
What to Expect (Job Responsibilities):
- Answer phone calls from internal sales representatives and external broker agents
- Provide excellent customer service and respond to inquiries regarding eligibility, network, formulary, benefit design, and commissions
- Accurately interpret and explain benefits and plan options
- Document all calls and action items in the Sales Support call log according to department standards
- Actively support the achievement of SCAN's Vision and Goals
What is Required (Qualifications):
- Required: G.E.D./High School Diploma
- 2+ years of sales support experience in a call center environment
- Excellent communication and time management skills
- Strong interpersonal skills and ability to maintain confidentiality
- Bilingual, Spanish-speaking preferred
How to Stand Out (Preferred Qualifications):
- Experience in the healthcare industry
- Familiarity with Medicare and related regulations
- Proven ability to multitask and handle a fast-paced work environment
- Knowledge of sales support best practices
- Understanding of compliance guidelines in healthcare
#HealthcareServices #SalesSupport #CustomerService #CareerOpportunity #BilingualPreferred
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