Sales Support Representative

Revision Skincare; Miami (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Revision Skincare is seeking a Sales Support Representative to extend BDM capacity in our high-potential medical aesthetics markets. This field-based role collaborates with BDMs, educates accounts, and drives analytics to keep key accounts growing between visits.

You will manage 2-3 territories within a cluster, coordinate onboarding and events, and perform territory analytics. Travel within assigned territories is required; a valid driver's license is essential.

Qualifications

• 1–3 years of experience in medical aesthetics, dermatology, or professional skincare sales, sales support, or account coordination.
• Demonstrated ability to manage multiple accounts and priorities across more than one territory simultaneously.
• Comfort with basic sales and territory analytics (CRM data, account-level reporting) to inform day-to-day prioritization.
• Strong presentation and in-office training skills; comfortable leading education sessions for practice staff and, at times, patients.
• Valid driver's license and ability to travel regularly within an assigned multi-territory cluster.

Responsibilities

• Education & Events: Lead in-office education trainings and patient events for supported accounts.
• Support seasonal activation programming at the account level.
• Account Development & Onboarding: Coordinate new account openings, onboarding logistics and site setup.
• Lead Generation & Analytics: Drive lead generation activity across the assigned cluster and conduct territory analytics.
• BDM Support: Act as the BDM's forward presence in the cluster between field visits and escalate issues promptly.

Skills

Medical aesthetics

CRM analytics

Presentation skills

Travel willingness

Tools

CRM software

eCommerce onboarding

Job description

About Us

Revision Skincare® Where Skin Longevity Begins™

Revision Skincare® is a leading professional skincare company dedicated to advancing skin health through innovative, science-backed solutions. Our culture is built on curiosity, collaboration, and a passion for excellence. As part of our team, you'll work alongside talented professionals who are committed to research, innovation, and delivering measurable results for customers and healthcare professionals worldwide.

At Revision, we look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future.

Position Description

The Sales Support Representative (SSR) is a field-based role created to extend BDM capacity in Revision's highest-density, highest-potential markets. The SSR is deployed against clusters of territories with strong penetration of medical aesthetics (MA) practices and above-average growth potential — today, and is responsible for the day-to-day account support, education, and analytics work that keeps those accounts growing between BDM visits.

This is not a standalone territory-owner role. The SSR supports 2-3 territories within an assigned cluster. The SSR works inside an assigned BDM's book of business, taking on defined account-level responsibility — while the BDM retains overall territory ownership, strategy, and accountability for the full territory quotas.

This position is field-based must reside within one of the assigned Territories; travel within assigned cluster required.

Key Responsibilities

• Education & Events
• Lead in-office education trainings and patient events for supported accounts, reinforcing protocol adherence and product knowledge among practice staff.
• Support seasonal activation programming (e.g., in-office contests, bounce-back programs, Revision Takeover events) at the account level.
• Account Development & Onboarding
• Coordinate new account openings, including onboarding logistics and eCommerce site setup, ensuring accounts are transaction-ready quickly.
• Hold account-level responsibility for a defined set of accounts within the BDM's territory
• Lead Generation & Analytics
• Drive lead generation activity across the assigned cluster, working from territory and account data to prioritize outreach.
• Conduct territory analytics to identify white space, at-risk accounts, and cross-sell opportunity, feeding findings back to the BDM.
• BDM Support
• Act as the BDM's forward presence in the cluster between field visits, maintaining account momentum and relationship continuity.
• Escalate account risk, competitive activity, or service issues to the BDM promptly and with context.

Qualifications

• Required
• 1–3 years of experience in medical aesthetics, dermatology, or professional skincare sales, sales support, or account coordination.
• Demonstrated ability to manage multiple accounts and priorities across more than one territory simultaneously.
• Comfort with basic sales and territory analytics (CRM data, account-level reporting) to inform day-to-day prioritization.
• Strong presentation and in-office training skills; comfortable leading education sessions for practice staff and, at times, patients.
• Valid driver's license and ability to travel regularly within an assigned multi-territory cluster.

• Preferred
• Prior experience in a professional skincare or aesthetics inside-sales, sales support, or coordinator role
• Familiarity with eCommerce account setup and onboarding workflows for professional/medical channel accounts.
• Experience supporting or partnering with a field sales manager, territory manager, or BDMequivalent role.

Position is commensurate with experience.

Physical Requirements and Work Environment

This role requires regular travel and the ability to effectively perform work in a variety of professional environments, including customer sites, healthcare settings, conferences, and company locations. Responsibilities may involve extended periods of driving, standing, walking, and presenting, as well as transporting materials necessary to support customer interactions and business objectives. Work environments and physical requirements may vary based on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

This job description describes the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities. Duties and responsibilities may be modified, added, or removed as necessary to meet business and organizational needs.

Benefits

Revision Skincare® offers competitive compensation, annual incentive opportunities, and comprehensive benefits, along with meaningful opportunities for growth, development, and collaboration in an inclusive and innovative environment.

Revision Skincare® is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by applicable law. Revision Skincare® is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment.