Sales Support Representative

Sonepar Canada, Inc.; Baltimore (MD); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Paid time off

Paid parental leave

401(k) retirement savings with company match

Professional and personal development programs

Employer-paid short- and long-term disability

Employee Assistance Program (EAP)

Job summary

Sonepar Canada, Inc. is seeking a Sales Support Representative in Baltimore, Maryland. The role involves managing projects and coordinating between customers and the sales team. Responsibilities include assigning jobs in Eclipse, managing communication, and maintaining project files. Ideal candidates should have advanced proficiency in Microsoft Office and strong organizational skills. The position offers $20 - $25 per hour and attractive family-friendly benefits including paid time off and a 401(k) retirement savings plan.

Qualifications

• Advanced proficiency in Microsoft Office (Excel, Word and Outlook).
• Excellent verbal and written communication skills.
• Strong organizational skills and detail oriented.

Responsibilities

• Assign jobs in Eclipse to Estimators and keep a calendar.
• Field phone calls from contractors, customers, and sales reps.
• Manage the Commercial Projects email inbox.

Skills

Advanced proficiency in Microsoft Office (Excel, Word and Outlook)

Excellent verbal and written communication skills

Customer service oriented

Strong organizational skills

Detail oriented

Ability to multi-task

Reliable, responsible, and a great work ethic

Job description

A career at Capital Electric is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Capital Electric offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate in Maryland, Virginia, Pennsylvania, West Virginia, North Carolina, South Carolina and Georgia, and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.

Being “Powered by Difference” means we respect and value diverse perspectives. Within Capital Electric, we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

A Sales Support Representative with Capital Electric is responsible for managing projects and coordination between our customers, vendors, estimators and outside sales team.

Responsibilities

• Assign jobs in Eclipse to Estimators. Keep a calendar of how many jobs each Estimator has for each day
• Close out all jobs in Eclipse and file
• Collaborate with other Bid Coordinators for ‘out of territory’ quotes
• Ensure effective communication throughout projects team regarding upcoming bids
• Field phone calls from general contractors, customers, and outside sales reps
• Maintain open and closed filing of project files
• Manage the Commercial Projects email inbox
• Print and help put together submittals and operation and maintenance manuals
• Print copies of jobs already assigned and add customer to the bid list in Eclipse. Give copies to Estimators so they have contact information to quote
• Distribute and maintain bid sheets
• Enter jobs into the appropriate tracking system

Minimum Qualifications

• Advanced proficiency in Microsoft Office (Excel, Word and Outlook)
• Excellent verbal and written communication skills
• Customer service oriented
• Strong organizational skills
• Detail oriented
• Ability to multi-task
• Reliable, responsible, and a great work ethic

Salary: $20 - $25 / hour

What We Offer You

We offer great family-friendly benefits to full-time associates:

• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

We’re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

EEO is the Law

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email [e-mail] .

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.