Sales Support Rep

Republic National Distributing Company; Austin (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking energetic Sales Support Representatives to join their dynamic team. In this role, you'll collaborate closely with the sales team to ensure customer satisfaction through effective order management and merchandising. You'll have the opportunity to build strong relationships with clients while contributing to a vibrant workplace culture that values teamwork and accountability. This position not only offers a chance to grow within a leading company in the beverage industry but also provides a comprehensive benefits package, including generous paid time off and health benefits. If you're passionate about customer service and want to make a difference, this role is perfect for you.

Benefits

401(k) with company matching

Medical, dental and vision benefits

Generous paid time off program

Paid volunteer time

Paid parental leave

Fertility benefits

Paid training

Company paid life insurance

Short-term disability benefits

Diversity and inclusion programs

Qualifications

• 1-3 months related experience preferred.
• Knowledge of product and display creation.

Responsibilities

• Assist customers with stocking and creating displays.
• Maintain merchandising reports and inventory checks.
• Build strong customer relationships for effective support.

Skills

Customer Relationship Management

Inventory Management

Product Knowledge

Sales Support

Education

High School Diploma or GED

Job description

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Republic National Distributing Company (RNDC) is a family-owned business with roots extending before Prohibition that has evolved into one of the nation's largest wine and spirits wholesalers. Our success is grounded in our core values of Family, Service, Accountability, Honesty, and Professionalism. We offer a vibrant, inclusive culture and workplace experience for individuals who want a career that makes them feel accomplished and engaged. RNDC values the health and well-being of our associates, inside and outside the office, offering dynamic health and wellness benefits that supply exceptional care and value. RNDC is geared toward growing our footprint and our people. Join our team of energetic professionals who believe in many happy hours and are experts in our craft.

Summary

RNDC is looking for a talented and energetic Sales Support Representatives to join our growing Sales team. The Sales Support Representative is responsible for collaborating with the Sales Lead/Inside Sales Representative to ensure their orders are properly delivered, merchandised, and priced. Assists with customer needs, submits replenishment orders, and builds good working relationships with account personnel.

In this role, you will

• Assist customers with stocking shelves, resetting coolers, and creating displays for their purchased products
• Solidify strong customer relationships
• Work with customers to understand areas where support is needed and then provide this help (i.e. will calls, POS delivery, etc.)
• Place prices and descriptive signs on product
• Check account's on hand inventory and submits replenishment orders to fill gaps
• Prepare and maintain displays
• Accurately sort, label, and store goods
• Maintain merchandising reports
• Survey the account for merchandising opportunities and presents promotional activities/material that will improve their representation in the store
• Report competitive activity and pricing as it occurs to immediate supervisor
• Cover open sales territory, as needed and as applicable, due to absence or vacation
• This position could require the employee to work some nights, some weekends, and/or some holidays
  
  

What you bring to RNDC

• High school diploma or general education degree (GED) preferred.
• one to three months related experience and/or training; or equivalent combination of education and experience.
• Knowledge of product.
• Experience stocking shelves and understanding of how to create product displays.
  
  

What's in it for you

• 401(k) with company matching
• Medical, dental and vision benefits*
• Generous paid time off program – work your way up to 5 weeks of PTO a year with the ability to carryover unused PTO
• Paid volunteer time
• Paid parental leave
• Paid caregivers leave
• Fertility benefits
• Paid training
• Company paid life insurance, short-term disability, and company-paid holidays
• Associate resource groups, and diversity, equity, and inclusion programs available for all associates
• Participation in these programs is subject to applicable wait periods and all plan and program terms and eligibility
  
  

COVID-19 Considerations

We follow CDC Guidelines and have a fun and safe environment for our teams.

Bonus if you bring

• Previous experience in the Wine and Spirits industry
• Industry certifications to include: CSW, CSS, WSET, Court of Master Sommeliers, Sake Specialist
  
  

Republic National Distributing Company and National Distributing Company are Equal Opportunity/Affirmative Action employers. It is our policy not to discriminate against any Employee or Applicant. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability. This policy of nondiscrimination in employment includes but is not limited to: recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff or termination of employment.

RNDC is committed to providing reasonable accommodation to people with disabilities throughout the job application and interview process, to the point of undue hardship. If you require an accommodation during the application or interview process, please click here.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Beverage Manufacturing

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