Sales Support & Market Analyst

Lumentum Operations LLC; Wayne (CA); On-site; USD 60,000 - 85,000; Full time

Job summary

Lumentum Operations LLC is seeking a motivated Sales Support & Market Analyst to provide essential administrative and analytical support to our sales team in San Jose, CA. You will analyze market data, support account planning, and develop client insights to inform strategic decisions.

The role requires strong Excel/PowerPoint skills, CRM experience (Salesforce), and the ability to work with cross-functional teams in a fast-paced environment.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Economics, or related field.
• 1–3 years in sales support / market analysis, preferably in tech or manufacturing.
• Proficiency in Microsoft Office; Excel, PowerPoint, Word.
• Experience with CRM software (Salesforce) preferred.
• Strong analytical and communication skills.

Responsibilities

• Provide actionable market and customer insights to address key strategic questions.
• Analyze external and internal customer data using database queries, spreadsheets, and statistical tools.
• Collect information around competitive positioning of Lumentum’s offering and support account plans.
• Support Account and Sales managers with customer inquiries and follow-up activities.
• Create PowerPoint presentations to provide market and customer insights.
• Perform market research and SWOT analyses and interpret data for reports and recommendations.
• Identify trendsetter ideas by researching industry sources and announcements.
• Examine potential risks for business opportunities.

Skills

Market analysis

Sales support

Data interpretation

Communication

Time management

Education

Bachelor's degree in Business Administration/Marketing/Economics

Tools

Salesforce

Excel

PowerPoint

Word

Job description

locationsUSA - CA - San Jose (Ridder)time typeFull timeposted onPosted Yesterdayjob requisition id20261434It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!Job Summary**Lumentum Operations LLC is seeking a motivated Sales Support & Market Analyst to provide essential administrative and analytical support to our sales team, contributing to the achievement of sales targets and informing strategic market decisions.Job Responsibilities**Provide actionable overall market and customer insights to address key strategic questions.Analyze external and internal customer data using database queries, spreadsheet models, and statistical analysis tools.Collect and compile information around competitive positioning of Lumentum’s offeringSupport creation of account plans on large accountsSupport Account and Sales managers with customer inquiries and follow up activitiesCreate PowerPoint presentations to provide market and customer insightsPerform valid and reliable market research SWOT analysisInterpret data, formulate reports and make recommendationsIdentify trendsetter ideas by researching industry websites, publications, and announcements.Examine potential risks for business opportunitiesJob Qualifications*** Bachelor's degree in Business Administration, Marketing, Economics, or a related field.* 1-3 years of experience in a sales support, sales operations, or market analysis role, preferably within a technology or manufacturing environment.* Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) is essential.* Experience with CRM software (e.g., Salesforce) highly preferred.* Strong analytical skills with the ability to interpret complex data and draw actionable insights.* Excellent written and verbal communication skills.* Strong organizational skills and attention to detail.* Ability to work independently and as part of a team in a fast-paced environment.* Demonstrated ability to manage multiple priorities and meet deadlines.Pay Range:P10-USA-1 :$59,650.00 - $85,250.00Disclaimer:Final base salary for the successful candidate will depend on multiple factors, including but not limited to, job location, where work will be performed, qualifications, work history and relevant experience. With our continual goal of making Lumentum a best place to work for our employees, we strive to offer employees competitive total compensation packages, which may include annual bonus, commission for certain sales roles, equity, and health and welfare benefits.