Sales Support & Market Analyst

Lumentum Operations LLC; San Jose (CA); Presencial; USD 60.000 - 85.000; Jornada completa

Descripción de la vacante

Lumentum Operations LLC is seeking a motivated Sales Support & Market Analyst to provide essential administrative and analytical support to our sales team, contributing to achieving sales targets and informing strategic market decisions.

The role involves analyzing market data, supporting account plans for large accounts, and creating presentations to share insights. Strong Excel, PowerPoint, and Salesforce experience are preferred.

Formación

• Bachelor's degree in Business Administration, Marketing, Economics, or related field.
• 1-3 years in sales support, sales operations, or market analysis, preferably tech/manufacturing.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) is essential.
• Experience with CRM software (Salesforce) highly preferred.
• Strong analytical skills with ability to interpret data and derive insights.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team; manage multiple priorities.

Responsabilidades

• Provide actionable market and customer insights to address strategic questions.
• Analyze external and internal data using queries, spreadsheets, and statistical tools.
• Gather information on competitive positioning of Lumentum’s offering.
• Support creation of account plans on large accounts.
• Assist Account and Sales managers with inquiries and follow-up.
• Create PowerPoint presentations to convey market insights.
• Conduct valid market research and SWOT analysis.
• Interpret data, generate reports, and make recommendations.
• Identify trendsetter ideas by researching industry sources.
• Assess potential risks for business opportunities.

Conocimientos

Analytical skills

Communication

Organizational skills

Teamwork

Independent work

Educación

Bachelor's degree in Business Administration, Marketing, Economics, or related field

Herramientas

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Salesforce

Descripción del empleo

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Job Summary

Lumentum Operations LLC is seeking a motivated Sales Support & Market Analyst to provide essential administrative and analytical support to our sales team, contributing to the achievement of sales targets and informing strategic market decisions.

Job Responsibilities

• Provide actionable overall market and customer insights to address key strategic questions.
• Analyze external and internal customer data using database queries, spreadsheet models, and statistical analysis tools.
• Collect and compile information around competitive positioning of Lumentum’s offering
• Support creation of account plans on large accounts
• Support Account and Sales managers with customer inquiries and follow up activities
• Create PowerPoint presentations to provide market and customer insights
• Perform valid and reliable market research
• SWOT analysis
• Interpret data, formulate reports and make recommendations
• Identify trendsetter ideas by researching industry websites, publications, and announcements.
• Examine potential risks for business opportunities

Job Qualifications

• Bachelor's degree in Business Administration, Marketing, Economics, or a related field.
• 1-3 years of experience in a sales support, sales operations, or market analysis role, preferably within a technology or manufacturing environment.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) is essential.
• Experience with CRM software (e.g., Salesforce) highly preferred.
• Strong analytical skills with the ability to interpret complex data and draw actionable insights.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Demonstrated ability to manage multiple priorities and meet deadlines.

Pay Range: P10-USA-1 :$59,650.00 - $85,250.00

Disclaimer: Final base salary for the successful candidate will depend on multiple factors, including but not limited to, job location, where work will be performed, qualifications, work history and relevant experience.

With our continual goal of making Lumentum a best place to work for our employees, we strive to offer employees competitive total compensation packages, which may include annual bonus, commission for certain sales roles, equity, and health and welfare benefits.

Lumentum is illuminating the networks of tomorrow with advanced photonic technologies that enable AI, data centers, telecom, industrial, and sensing applications. As AI accelerates the global demand for bandwidth and energy efficiency, we deliver the building blocks that keep data moving reliably, efficiently, and at massive scale. Our optical products support AI and compute infrastructure, cloud and DCI environments, metro and long-haul networks, while our lasers drive breakthroughs in precision manufacturing and sensing. For nearly five decades, Lumentum has been at the intersection of light and innovation. What began as a vision with JDS Uniphase to harness the power of photonics has evolved into a global force driving the communication infrastructure of tomorrow. At Lumentum, we’re building more than a business—we’re building a team of passionate innovators whose drive to collaborate, create, and connect the world fuels everything we do. We are part of the AI technology revolution and we are illuminating the path forward.

Headquartered in San Jose, California, we operate worldwide through a network of R&D, manufacturing, and sales locations.